Why representation matters in digital content and beyond by Joyce Osei

Automatic Summary

Why Representation Matters in Digital Content and Beyond

Good day, everyone! My name is Joyce Ossa. As an author and a diversity and inclusion consultant, I aim to foster innovation purposefully and impactfully, particularly in the realm of digital content creation.

Inspirational Women in Tech

There are countless women in the tech industry who are trailblazers in their field:

  • Ada Lovelace, a pioneer in tech.
  • Dr. Fei-Fei Lee, esteemed computer science professor at Stanford University.
  • Dr. Sue Black, the founder of Tech Mums.
  • Kiki Onandi, the founder of the Black Young Professionals UK Network.
  • Catherine Johnson, the NASA scientist.
  • Kimberly Bryant, the founder of Black Girls who Code.
  • Jacqueline de Rocca, the president of Tech UK.
  • Dr. Anie Imaan, the founder of the STEMS organization in the UK.

Our focus is on these important roles because they are crucial examples to follow when it comes to fostering innovation with purpose and impact.

The Missing Piece in Digital Content

In creating digital content, we often forget to ask one important question: Whose voice is missing? This is why in this article, I will share my journey to addressing underrepresentation by writing and publishing my first children's book. Alongside this, I will provide insight into the diversity and inclusion landscape and present ways of increasing representation in the digital content you or your company are creating.

About Joyce

I'm on a mission to inspire, impact, and innovate within the tech industry, specifically focusing on diversity and inclusion. With my experience of nearly 10 years in the field, I am passionate about increasing representation in digital content. As an author, I've written 'The Adventures of Amer and Cuisie in Barbados' and co-founded a community called Fentrepreneurs in Action, a collective of women entrepreneurs who collaborate, connect, and create.

The Importance of Representation

Just 19% of women are in the tech workforce in the UK, according to statistics. This lack of representation inspired me during my maternity leave in 2011 while reading children's books to my daughter, none of which featured characters that looked like her. Fast forward to 2016, I am now a mother and an addresser of underrepresentation by writing my children's book: 'The Adventures of Amer and Cuisie in Barbados.'

According to a report by the British Computer Society (BCS), black women barely made up 0.7% of the tech force in 2020. Diverse and inclusive companies are 35% more likely to outperform their competitors (McKinsey). Inclusive companies are more than 1.5 times more likely to be innovative (BCG). Diverse management teams lead to a 19% increase in revenue (BCG). Shockingly, only 1% of children's books published in the UK in 2017 had a minority ethnic main character.

Improving Your Digital Content Representation

There are effective ways to increase representation in digital content, and it all starts with you:

  1. Share your lived experiences and passions through different forms of digital content.
  2. Have a purpose and deliberate intention with your actions.
  3. Always inquire: whose perspectives are we missing? And refer to the diversity strands: gender, ethnicity, sexual orientation, disability, age, and religion to answer the question.

Why does it Matter?

Representation matters because it provides role models, shows what's possible, allows others to know they're not alone, and creates a connection with clients and customers. Raising representation in digital content demonstrates innovation, purpose, and impact.

In conclusion, don't hesitate to share your perspectives and lived experiences through digital content, as it is an essential step to increase representation, foster innovation, and open new avenues for discussion. Connect with me on LinkedIn to discuss further on this subject. Let’s make digital content creation more inclusive and representative.


Video Transcription

Good morning, everyone. Um And welcome to today's presentation, Why Representation Matters in digital content and beyond. My name is Joyce Ossa and I'm a diversity and inclusion consultant and an author. So today is uh very much around.Well, the context of the conference is around innovation, being purposeful and being impactful. And I have got um a slide here with just a selection or a handful of women that I have found that work in the tech space that are doing exactly that they've been innovative, purposeful and impactful with what they're doing. So we've got Ada Lovelace um Doctor Fei Fei Lee who is uh a professor at the University of Stanford. We've also on, on this is on the slide deck. We've got um Doctor Sue Black, the founder of tech Mus Kiki Onandi, the founder of BYP Network, the Black Young Professionals Network. And of course, Katherine Johnson who works for uh NASA uh Kimberly Bryant, founder of Black Girls who code and Jacqueline de Rocca, the president of Tech UK.

And last but not least, Doctor Anie Imaan, who is the founder of STEMS as well, which is uh an organ in the UK and these are just some of the phenomenal women that are in the industry or have been in the industry that are um you know, fostering innovation with purpose and impact.

And I know there's a lot more women out there as well that are doing that in the tech industry. So when we're creating digital content, do we ever ask the question whose voice is missing from the conversation? Because if not, then maybe we should. Now, I'm really excited to, to be sharing with you um today because in this session, what I'm gonna cover is what inspired me to tackle underrepresentation um by writing and publishing my first children's book. Uh I'll also share with you some of the insights I got uh whilst working in the diversity and inclusion space and what planted my desire to work in tech. And finally, I'll be sharing with you how you can use your lived experiences to increase representation in the digital content your company is creating. So before I get into that, I just want to share a little bit about me. So I'm on a, I'm on a mission to inspire impact and innovate with entrepreneurs and senior leaders in the tech industry all through diversity and inclusion. I've been working in this space for nearly 10 years and has been predominantly around helping organizations to increase the representation they have of their uh female talent.

I'm very, very passionate around increasing representation, particularly through digital content um because I just think it has so many benefits and I will go on to talk about that in, in a bit more detail. But I am a author, I have written the adventures of Amer and Cuisine Barbados, which is my first children's story. I've also contributed to um two anthologies. The first being voices of hope and the second is uh voices of resilience. And finally, I am the co-founder of a community called Fent Preneurs in Action. And this is uh a community of female entrepreneurs that collaborate, connect and create. So hopefully, that's given you a little bit more about me, right? Let's dive straight into this. 19%. 19%.

Can you guess what I'm referring to here? Type it in the chat? 19%. What could that be? What am I referring to? 19% type in the chat? Anybody? OK. So 19% of women are well in the tech force, 19% of women in the workforce are in the tech industry. And this uh statistic is referring to the UK. Now, this is partly due to what partly due to um why I was um inspired to tackle representation as well, but I'm going to share with you uh what led to me, what led me on this path? So just let's go back a bit in time. So it's the summer of uh 2011. Actually, I know it's the 31st of July. I'm seven days away from giving birth to my second child. I don't know what I'm having because I didn't want to find out. So, anyway, on that day I'm reading and during that summer I've been reading to my daughter who's three at the time. Lots and lots of stories. And in that moment I realized something, I realized that actually none of the characters in the stories that I've been reading to my daughter look like her. And I asked myself the question actually, why is that?

And then that's followed by a thought, oh, someone, someone should really write a story with uh Children with from African Caribbean characters. You know, I don't think that person will be me because I'm on maternity leave and I'm not an author so fast forward. Three years later, I start working in diversity and inclusion. And I come across a report called the uh focus on the pipeline. And it's a report done by uh Alexander Man Solutions. And they talk about in this report, they talk about some of the things that impact a woman's career, particularly women in middle management. And one of them was the lack of role models in uh the organization. The second thing was around um lack of sponsorship from um senior leaders in in the organization. And the other one, the third one was around networking. So these three things impacted a woman's career, particularly in the middle management um at middle management level. And it wasn't specific to the tech sector, but it was more broad, broadly speaking. So it was in this moment, as I'm reading the report, the piece around the lack of um role models really resonated with me. And it, it made me realize what I'd identified three years prior when I was on maternity leave was that the lack of representation in children's stories was around actually having lack of role models as well for Children of color and for, you know, Children from other um ethnicities as well.

So fast forward, 2016, I decided that I'm gonna write my book. Where did I start? I started with what I knew. So I was really inspired by my grandma who was from Barbados and also by my Children, by that time, they'd grown up a little bit as well. So they were full of character. Um And so I used all these experiences and created that first children's story that I just shared with you, the adventures of Emma and Chrissy in Barbados. Now, what I want to ask you is, what experiences could you share? What experiences could you share pop that in the chat? Pop it in the chat. What experience could you share? I shared around, you know, um experiencing Barbados. Are there any experiences that you could share pop that in the chat? That would be really good. So, yes, three years later, I started working in Bo in diversity and inclusion and actually what I learned in that time is that and you will be no stranger to this is that the tech industry is notorious for its lack of diversity um sharing with you some stats as well. You know, black women make up 0.7 not 0.7% of the tech force. And this is according to B CS in uh B CS Society in 2020. Now, another key stat is that companies that identified as more diverse and inclusive are 35% more likely to outperform their competitors. And that was research done by mckinsey. What I also learned some of the insights I got working in the diverse and inclusion space is that inclusive companies are more than 1.5 times more likely to be innovative.

Uh diverse management teams lead to 19% higher revenue and that's from um BC g.com. You can check that out as well and you'll see all the, the um the references for where I got these stats from as well. And the really stark stat I came across was that 1% of children's books published in 2017 in the UK had a minority ethnic main character. And this actually then explains why that summer when I was reading lots of stories, none of the characters actually looks like my c my like, like my daughter. So how can you increase representation in digital content? Well, the best way to do that is by starting with you, share your passions and your lived experiences through blogs, video content and speaking online, if your organization is, is doing any of that or even outside of your organization, be deliberate and intentional in your actions and with what you're going to share and always ask whose perspectives are we missing, whose perspectives are we missing?

And to help you answer that question, refer to the diversity strands. So you've got gender, ethnicity, sexual orientation, disability, age and religion. So check those out as well and share your passions and your lived experiences as much as possible. Now, why does it matter?

Well, it matters because and we mentioned this before, women are grossly underrepresented in the tech industry, only 19% are in the workforce. Uh When you increase representation, this also helps to increase the role models as well and can go on to attract more female talent.

Um This is all in my experience as well. Uh by increasing the representation in digital content, you're enabling others to know that they are not alone, but more also more importantly, it gives a clients and customers access to connect with you and to have new conversations and explore possibilities. And this takes us back to the beginning.

You know, it's all around being innovative by, by increasing representation that also shows and demonstrates um innovation um purpose and also impacts that you have. So, has anybody got any questions? Please do share, I'm gonna check the chat. No, great. Any questions on what I have shared with you? Thank you, Tina. Thank you for your comments. You're really interested in the presentation. Thank you. Oh, thank you, Mary. Yes. The stats were shocking and that it was those stats that really um inspired me to want to tackle the underrepresentation um and using my experiences to just share and it's so important that we, you know, we really do need to, to share. Great. So who is going to be sharing their perspectives, some of their lived experiences now through the digital content, their organization creates, he's gonna be doing that, Mary. Are you Tina? Great. So Mary said, you know, some of the stuff you shared was shocking for the stats and it makes me think but she makes her really determined. Great. Thanks Tina. It says in Tina shared that in Finnish media a couple of years ago, only 20% of interviewed experts were women. Now we have female Prime Minister as a role model.

That is absolutely, you know, absolutely shocking, but also wonderful that Finland now has a female Prime Minister to, to um show what's possible. Thank you for sharing, Mary. There's not a lot of black people working in data or in the data team, right? Yeah, and it's also being able to create that space, isn't it? So that you can be heard? That's AAA key part of inclusion. Great. Thank you. I hope that has been helpful for you. And I hope there was, you know, these are practical steps that you can put into action. So that yeah, you are starting to increase the representation in the digital content with you by sharing your pers, but by sharing your perspectives and your lived experiences as well. So you can contact me if you haven't got any more questions, you can contact me um through linkedin. And yeah, if you've got any more questions, you can ask me through there and I will answer them. Ok. So thank you all so much. It's been wonderful connecting with you. Thank you and please do reach out to me on linkedin so that we can connect. I'd love to continue the conversation um offline. Thank you all the very best. Take care. Bye.