Private Cloud Engineer

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts.

The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services.

The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required.

What you'll be doing

Desired Skills :

• Min 5 to 8 years of experience in managing and maintaining VMWare infrastructure.
• Good troubleshooting skills in VMWare ESX, Vcenter, VSAN.
• Certifications like VCP, VCAP

Job Description :

• Provide VMware support including incident and work requests within the virtualization infrastructure spanning multiple data centers, across multiple VMWare ESX environments
• Configure and optimize the virtual infrastructure
• Working with change tools to maintain client SLAs
• Monitor virtualization infrastructure and provide advice on capacity requirements.
• Provide security compliance under relevant security policies.
• Liaise on virtualization configuration with the storage system administrators.
• Proactively managing the environment to prevent incidents from occurring
• Experience and demonstrated skills in systems administration which includes; 24x7 operations, Virtualization environments (VMware) across multiple VMWare ESX environments, and Multiple data centers
• Manage & Maintain Microsoft Hyper-V infrastructure and Oracle VM
• Analyse server logs & provide root cause analysis during Major incidents
• Manage & maintain permissions on File servers & NAS shares
• Preferred additionally : Experience on backup tools like Ribrik , and storage devices like Netapp , Pure storage and Nutanix

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.