Your opportunity
  • New Relic has built a world-class contracts team and that’s where you come in.

  • We are looking for a contracts manager with at least 5 years of specific experience in the software industry who is ready for the next opportunity in their career. In this role, you will work with a globally dispersed team to support New Relic's commercial activities by structuring, negotiating, and closing contracts, as well as support the entire deal cycle with respect to supporting Sales’ legal needs.

  • The right candidate for the job has enthusiasm for the subject matter and demonstrated experience providing legal support for technology transactions. This position will be responsible for various legal-related matters involved in selling our products, and will partner closely with colleagues in the Legal department, Sales, Information Security and Finance to review contracts, identify issues requiring legal/business review, and close transactions with customer procurement and legal departments expediently.

  • You will thrive in this role if you are skilled at interpreting contract provisions to tease out issues needing business or legal review and motivated by solving problems effectively and creatively. While looking for creative solutions to get deals executed, you should be detail-oriented and organised with a keen business sense and excellent judgment. We are looking for a customer-focused and collaborative individual with a great attitude. If you are driven by creating efficiencies in your work day and working independently among a global Legal team, you will enjoy working on a team of similarly motivated and collaborative people.

What you'll do
  • 3+ years in-house experience working in the software industry handling a variety of commercial transactions.
  • Understanding of contract and negotiation principles in the business and legal context.
  • Strong communication and project management skills with the ability to prioritise and communicate effectively.
  • Good at building authentic relationships with all kinds of people across many functional teams.
  • Ability to see the big picture and consistently look for ways to improve processes in support of New Relic’s business goals.
  • A team player who is diplomatic, humble, dependable, collaborative and has a high level of emotional maturity.
  • Flexible, adaptable and willing to chip in wherever help is needed.
  • Outstanding communicator, including written communication and well as live discussions with customers and/or internal stakeholders.
  • Experience drafting, redlining, and negotiating contract language.
  • Comfortable working in a hands-on, deadline driven environment.

This role requires
  • Provide legal support for our enterprise and mid-market sales teams on a broad range of commercial agreements in support of sales transactions
  • Review and negotiate agreements including nondisclosure agreements, Terms of Service, MSAs, data processing addenda, business associate agreements, orders and other miscellaneous documents, including redlining and/or live negotiations with customers
  • Exercise good judgment in making legal and business decisions while providing timely guidance to internal business teams
  • Work closely with cross-functional teams to resolve legal and business challenges
  • Provide ongoing input on processes and policies to help drive growth and capture new learnings.
  • Conduct various contract related projects and other duties as assigned by the individual’s manager.

Bonus points if you have
  • Experience with Salesforce a plus
  • Experience working with and continuously improving playbooks a plus
  • Experience with revenue recognition principles a plus

Is a Remote Job?
Hybrid (Remote with required office time)

New Relic helps engineers and developers do their best work every day — using data, not opinions — at every stage of the software lifecycle. The world’s best engineering teams rely on New Relic to...

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