About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

Job Summary

NetApp is looking for a Commercial Account Manager to join our exceptional sales team in Malaysia. We are looking for a motivated and ambitious sales person to understand and sell NetApp's full Product, cloud and professional services portfolio to new and existing NetApp customers across top FSI, Telco and various other industries, as well as maintaining positive on-going relationships to meet evolving customer needs. Working in conjunction with channel partners, your overall focus areas will be in prospecting, developing business, responding to RFP's, developing proposals for presentation to customers, and selling Products and Services. You are expected to orchestrate the internal and external team to meet the goals and requirements of your customers.  Pipeline creation and discipline to manage your pipeline in our system is also important.  You will be supported by Cross-functional teams from NetApp's Channels, Marketing, Systems Engineering, Sales Ops, Pricing and Product Development functions to attain and exceed sales performance goals. You will utilize your excellent relationship building, negotiating, and strong technical skills to be successful in this role. 

Job Requirements

The essential responsibilities of the Commercial Account Manager are to work directly with NetApp’s partners and their customers to create and capture sales opportunities and to orchestrate and track actions effectively across functions with other NetApp employees and partners. Specific areas of responsibility that you will be responsible for include: 

  • Leverage existing and create new industry contacts in to build up your pipeline and execute closure 
  • Identify, source and initiate contact with new prospects 
  • Discipline to manage the sales pipeline to quickly grow prospects into customers and to always maintain pipeline hygiene 
  • Further develop existing customer relationships to increase our product utilization 
  • Enhance ongoing communication and consistent activities to maintain high customer satisfaction levels 
  • Proactively identify and address support issues in a timely manner  
  • Responsible for the creation, implementation and execution of sales plans 
  • Maintain and demonstrate both a commercial and technical understanding of NetApp’s products and services to appeal to a broad customer audience 
  • Attend and speak at tradeshows and conferences Manage RFP responses Provide, or facilitate training opportunities for your accounts 

Skills & Experience

  • 8 to 12 years of overall experience is preferred with at least 5 years of experience in an IT enterprise space with strong understanding of its’ sales cycle and know-hows in managing this segment of the business.
  • Must have experience and success in FSI along with existing connections
  • Strong verbal and written communications skills, including presentation skills.
  • Strong understanding of Channel/Partner Eco-system in a similar environment as NetApp 
  • Ability to work collaboratively with employees within department and across functions.
  • Conversant in the space of Data Centre and Infrastructures coupled with either Cloud, DevOps or Software knowledge and experience 

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.


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