Automation Tools Expert

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

Roles & Responsibilities:

• Designing, implementation, and management of Ansible-based automation systems.
• Writing code using YAML templates and automated scripts to configure and deploy infrastructure endpoints such as servers.
• Managing user and permissions. Designing automation processes and tools to streamline deployments across multiple environments.
• Troubleshooting and documenting any issues related to Ansible and playbooks along with
• Customize and configure ServiceNow applications, workflows and modules. Integrate ServiceNow with other systems and third-party applications using APIs and integration tools.
• Design and optimize workflows. Perform regular system maintenance, upgrades, and patches to ServiceNow platform.
• Diagnose and resolve technical issues related to ServiceNow applications and integrations.
• Development and customization of rules and automations to handle the events.
• Development of health check monitoring scripts/automation and dashboards for different health check parameters.
• Integration of Netcool with inventory management systems and ticketing systems.
• Customization of probe rules based on the requirements.
• Upgrading of IBM Tivoli suits of products based on the vulnerabilities.
• Configuration of SSL certificates based on the requirements. Development of Triggers based on the environment and requirements.
• Building Omnibus WebGUI CGI/script tools and dashboards

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• Minimum of 7-8 years’ experience in Ansible and automation. Knowledge of YML and scripting in a customised enterprise environment.
• Excellent knowledge with implementation experience of playbook development, execution and customization.
• Considerably good skills in Git, GitHub, or data repository handling and maintenance.
• Experience in CACF and ServiceNow integration and automation
• 8-10 years’ experience with hands on skills of administration level in Linux operating system and scripting.
• Decent knowledge and experience in implementing automation using ServiceNow, API integrations and third-party integration.
• Experience on developing and maintaining ServiceNow applications, integrating them with other systems.
• Skills in designing and optimizing workflows and implementing automation solutions in SNOW.

Preferred Technical and Professional Experience

• 5 to 7 years’ experience in NMS/EMS IBM Tivoli Netcool Suit of Products which includes Deployment, Configuration, Administering and Customization in Netcool/Omnibus, Probes, Gateways, WebGUI, ITM, Netcool Impact, Jazz for SM.
• Experience on IBM Tivoli Netcool Omnibus 8.1 customized configuration and deployment of multi-tier architecture.
• Working knowledge of Probes and Gateways, and experience in configuring various probes including MTTrapd, Syslog, EIF, Ping, Message bus probe etc.
• Experience in configuring Object Server Gateways like JDBC, Uni and Bi-directional Gateway.
• Good experience in JazzSM, Netcool/WebGUI deployment and configuration.
• Experience in using DB2 back-end data storage.
• Experience of Public/private cloud management. Especially migration from on-prem to cloud solution
• Experience in automation and integration of multiple technologies especially IaaS (infrastructure as a code)
• Linux/AIX server implementation and troubleshooting experience in large environments

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.