Partner Support Associate Intern - EMEA Resellers

What You'll Do:

• Onboarding: Support reseller team to ensure smooth onboarding of new clients through resellers.
• Performance Monitoring: Track the performance of implemented solutions to ensure they meet client expectations.
• Provide operational, efficient & accurate campaign delivery recommendations and be the lead point on execution through reseller teams.
• Proactive client/reseller communication.. you will join weekly calls and QBRs which will be led by the Reseller Account Strategist.
• Issue Resolution: Act as an escalation point for any technical issues or challenges faced by resellers or clients.
• Internal Coordination: Coordinate with internal teams (e.g., finance, Ops etc.) to ensure alignment and support for resellers.
• Offer technical support and troubleshooting to resellers
• Provide support on renumeration of quarterlry rebate calculations
• House updates: opportunities on new solutions & contacts
• Internal administrative tasks: submit, request & follow up with support teams (Finance, AX, TS, Products)
• Support on execution on new campaign launches
• Proactively evaluate, analyze & troubleshoot campaigns, anticipate main seasonality trends, identify and follow up on any ongoing issues.

Who You Are:

• Ideally you recently completed studies in Marketing with a focus on Digital
• You have previous internship experience in sales, client service or product marketing in a tech-related field​
• Have business sense to handle a multitasking environment where prioritization is key
• Ability to work and deliver strong results in a dynamic environment
• Analytical skills and attention to details to explore product performances and explain any recommendation made
• Strong interpersonal, negotiation and persuasive skills across all levels of interlocutors
• Passion for media, internet trends and continual learning
• Strong knowledge of all core MS Office applications
• Business level of English - both spoken and written
• Able to provide University Internship Agreement and able to join for 6 months on a full-time basis

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.