Deliverability® - the future of sustainable productivity

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Introduction to the Concept of Deliverability

My name is Roxana Dario and I have been immersed in the technology world for the past 25 years. My journey has taken me through product management, software development, IT services, transformation of organizations and scaling up products. I proudly serve as a woman tech global ambassador and more specifically, my passion lies in helping organizations to become AI-ready.

Today, I'd like to introduce the concept of deliverability, a topic close to my heart. In my experience, our IT industry, although booming with exciting forecasts of growth, is still struggling with less successful project implementations. So, I embarked on a journey to uncover ways to improve deliverability in IT projects.

Why Deliverability matters in IT Services?

Deliverability is an essential journey that IT services companies undertake with every project. IT services are project-based operations. But why is deliverability so imperative? According to recent reports from PMI (the renowned project management organization), about a quarter of IT services projects lack clarity of goals and purpose. This inscrutability creates a failure rate in IT projects between 26-38%. With the IT services market growth predicted to reach $1123 billion by 2026, these statistics represent a loss ranging from $304 - $410 billion.

The Importance of People Interactions in Deliverability

We may be adept at organizing tasks in order, but assessing people's interactions around those tasks still proves tricky. So, how does one create sustainable deliverability when multiple people are interacting throughout a project timeline? The answer lies in studying people’s interactions as part of project delivery. By monitoring a set of parameters around these interactions, patterns that contribute to deliverability start to emerge.

How to Improve Deliverability?

  • Understanding the Purpose: Every IT project always has a higher purpose beyond the next task at hand. When you keep your eyes on the bigger picture, it convey what needs to be understood when working together.
  • Monitoring Mood: The mood of the team, people's interaction, and the amount of energy spent in disagreements could affect the deliverability. In the deliverability model, this monitoring becomes a self-scoring exercise, thus enhancing understanding and empathy within the team.
  • Decision Making: Playing together brings new levels in decision making. You can continuously observe, adapt, and understand how people interact to deliver the same purpose.
  • Emphasizing Interactions: Deliverability is not formed only by budget, scope, timeline, tasks and objectives, but largely by people's interactions. The quality and nature of these interactions need to be taken into account for increased efficiency and deliverability.

Conclusion

In conclusion, enhancing deliverability in IT projects requires a keen focus on the complex dynamics of people's interactions, in addition to the traditional elements of project management. It's time to put people at the core of project deliverability and use self-scoring methods to increase empathy, reduce conflicts and ultimately deliver projects successfully. Remember, the deliverability is like a game where players continuously observe, adapt, and understand how they can work together towards a common purpose.

Contact us at Hello@theproductschools.com or visit our website www.theproductschools.com to explore this concept further or book an exploratory conversation.


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