Technical Account Manager

What You'll Do:

The Technical Account Manager at Criteo is responsible for qualifying, integrating and maintaining accounts for some of the largest marketers in the world. This role serves as the main technical point of contact for Criteo’s clients as well as our Sales, Account Management, Product, Technical Solutions, Analytics and Creative teams.

The ideal candidate is a quick and autonomous learner who will develop expertise in the growing capabilities of Criteo's best-in-class technology.

They will have the ability to guide a technical integration, display excellent communication and project management skills, and think creatively to solve client challenges.

• Maintain a broad technical understanding of the Criteo platform

• Build strong client relationships with proactive, thoughtful and poised communication

• Translate business objectives into technical configuration

• Solve client problems using a variety of analytical and technical tools

• Develop innovative solutions, troubleshoot client-side code, query databases and analyze results

• Drive product development by presenting client feedback to product teams

• Evangelize new products, and assist clients in the adoption of these features to ensure their long-term success

Who You Are:

• 2-4 years of relevant work experience

• Working knowledge of JavaScript, HTML, CSS and SQL

• Experience using web debugging tools to diagnose front-end and network issues

• Excellent written and verbal communication skills, particularly in conveying technical concepts in a way that is easy for clients and non-technical partners to understand

• Hard-working, team-oriented, creative, cooperative, possessing good judgment and exceptional problem-solving skills

• Works well in a close-knit team, instinctively shares product insights and documents new information

• Demonstrated ability to troubleshot complex technical issues

• Fluency in Japanese and English

• Experience in digital ad technology is a plus

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.