Session: Accelerating revenue recognition: Building & Leading high-performing customer-facing dev teams
The customer-facing developer teams are often known as Implementation Teams in most SaaS companies and are responsible for the technical delivery of the product. Implementation is where the rubber meets the road. A successful on-time implementation is the path to revenue recognition, product adoption and ultimately customer satisfaction.
We’ll chat about -
- how to build and lead high-performing developer team,
- common mistakes and how to avoid them,
- Build accountability through bottoms-up KPIs
- And cover real-life thought-provoking scenarios
By the end of our presentation, you'll be armed with strategies to build a rock-solid dev team or transform your existing team to accelerate revenue recognition.
Bio
Swetha Kolli, a technical success leader, is on a mission to spotlight the pivotal role of customer-facing technical functions in SaaS. Renowned for her prowess as a builder, launcher (of solutions, businesses, and teams), operator, and optimizer, Swetha shares profound insights on bridging technology, business needs, and customer experience, while expertly navigating the nuances of building high-performing teams.