Session: How to Transform Salesforce.com Silos into a Mature, Holistic, SDLC Program
We will explore the components, resources, processes, and tools needed to elevate your Salesforce game! Gain an understanding of risks, improvement considerations, staffing recommendations and program management tips and tricks to make your SFDC program work like a well-oiled machine. Also, learn best practices and common use cases for using ChatGPT to streamline your SDLC/Agile programs!
Whether you’re consolidating two instances, a large number of orgs, or are evaluating creating a "green field" instance (or anywhere in between) you'll want to attend this session!
Bio
For over 30 years, Randa has used her expertise—a unique combination of project management, business and technical skills—to enable enterprise-wide process improvements. She has dedicated her career to helping businesses use technology to implement efficiencies, improve workflow and get organized. While gaining expertise in the implementation of ECM, ERP, CRM, BI and e-commerce software, she has established herself as a strong leader and communicator who uses strategic project execution methods to successfully complete the most complex projects. Her technical acumen and attention to detail are matched only by her ability to manage multinational teams and establish and maintain lines of communication that lead the most complex project to success.