Account Manager

Job Title:  Account Manager

Location: Seoul, South Korea

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

Role responsibilities:

• Account Development & Relationship Management: Cultivate new and existing relationships to drive subscriptions/licenses for a variety of Springer Nature products and services, aiming to meet and exceed annual sales targets.
• Customer Engagement: Prepare formal quotes, respond to inquiries from customers, agents, and third-party vendors, and serve as the liaison between customers and various departments (e.g., Marketing, Accounting, Sales Support).
• Account Monitoring: Track all account activities, including new accounts and renewals for electronic products.
• Web Trials & Promotion: Promote, set up, and monitor web trials.
• Sales Reporting: Maintain a sales pipeline with up-to-date, accurate account information and projections, reported weekly.
• Strategic Planning: Collaborate in planning and implementing sales and marketing strategies, taking both top-down and bottom-up approaches.
• Market Intelligence: Build local market insights and provide relevant business recommendations.
• Marketing Collaboration: Manage marketing campaigns in collaboration with the marketing manager, creating and delivering an annual marketing plan for the territory.
• Reporting & Travel: Submit regular business activity reports and travel/training plans. Participate in key library conferences and trade shows within the territory.
• Other Duties: Perform other duties as assigned by the supervisor.

Job Requirements:

• Education: Bachelor's degree or higher.
• Experience: Minimum of 3 years of experience in the publishing industry, with preferred knowledge of academic publishing and experience working with foreign publishers.
• Skills:
  • Strong verbal and written communication skills in both Korean (native level) and English (fluent).
  • Proficient in MS Office applications.
  • Strong organizational skills and attention to detail with the ability to manage multiple priorities.
  • A collaborative team player with a positive attitude, focused on business objectives.
• Other: Willingness to travel frequently to customer sites.

Practice:

• All duties and responsibilities should be carried out professionally, adhering to company policies and maintaining the company’s image.

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/

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