Data Governance Analyst

Data Governance Analyst

Job Description:

The role will be varied, leading the day-to day execution of data quality efforts while driving the strategic efforts to transform the company into a data-driven organisation. The Data Governance Analyst has wide responsibilities ranging from administering the CRM system (as the master data system of record) to setting data standards and policies that will support data quality throughout the organisation. The Data Governance Analyst works with Data Governance, Field Sales Ops and the IT team while maintaining the data quality within the CRM system with the goal of triaging and resolving issues in data quality and improving accessibility and availability to internal data consumers.

At the same time, you will execute the SUSE Data Governance Policy and the supporting standards and processes. You will work closely with and influence data owners, data stewards, and data stakeholders throughout the organisation. Areas of focus are also likely to be varied, but will include Master data sources, reference data, and transactional data. Success will be achieved as the business is able to rely upon data to make accurate and timely decisions and the data-driven culture becomes a competitive advantage.

What you can expect

• Provide structure, technology, and processes needed to enable a data-driven culture throughout the organisation.
• Be part of a team of data analysts, coverage analysts, and data quality specialists who are dedicated to enabling a data-driven organisation.
• Maintain proper balance between maintaining current data quality standards and availability while implementing new processes and technologies to take the company to the next level.
• Support business and systems analysis expertise to Business Units where required on our core metadata platform Salesforce.com.
• Develop control structures within our platform to ensure that the accuracy and quality of data in our metadata platform is fit for purpose.
• Ensure the ability for the company to incorporate data and employees from companies that are acquired, while maintaining data quality and accessibility.
• Support data issue tracking, in particular those that are critical or aged.
• Complete all daily operational controls on Salesforce to ensure the organisation’s metadata is complete and current. Escalate potential Data Governance issues as a result.
• Support data stakeholders, ensuring all deadlines are met and reports are completed.
• Work with other team members and keep track of team deliverables monthly and quarterly.
• Identify risks associated with the lineage of the data with respect to Data Governance best practise.
• Ensure the Data Governance documentation are always up to date; propose and implement enhancements where appropriate.
• Support creation of Data Quality training decks and various other materials as and when required.
• Provide training and support to business data stewards with the maintenance of the SUSE Data Quality requirements and Data Governance processes.
• Keep up with changes in the industry and working with peers and colleagues within SUSE to ensure an appropriate framework is in place to meet future needs.

Who you are

Essential Skills:

• Previous experience working in data management and an understanding of data governance practices
• Good understanding of Data Governance enabling technologies
• Strong organisational skills and attention to detail
• Ability to work collaboratively with others and to navigate complex decision points
• Excellent communication skills and the ability to promote culture change across the organisation for Data Excellence
• Dynamic “can do” attitude with a strong desire to improve and make things happen
• Experience developing and producing Stakeholder reporting
• A genuine interest in how organizations tick with an analytical mind-set and the ability to review and interrogate data

Desirable Skills:

• Strong technical skills
• Good experience in desktop analytical and formatting skills
• Previous experience working with Salesforce.com

Job:

Sales Operations

SUSE, the world’s largest independent open source software company, powers digital transformation with true open source technologies for the enterprise that simplify, modernize and accelerate traditional, cloud and edge solutions. SUSE collaborates with partners, communities and customers to deliver and support solutions that enable mission-critical business outcomes. SUSE’s container and cloud platforms, software-defined infrastructure, and artificial intelligence and edge computing solutions allow customers to create, deploy and manage workloads anywhere – on premises, hybrid and multi-cloud. For more information, visit www.suse.com.