Your opportunity
New Relic is looking for a Principal Technical Program Manager to join our outstanding Engineering organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of large cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with a senior-level understanding of cloud, engineering, software, and systems development lifecycles.

What you'll do

    Facilitate productive meetings from small (3-5 people) to large (100 people or more).Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project.Drive effective communication, collaboration and commitment across multiple stakeholders and disparate groups with competing prioritiesCreate and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals.Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly.
    This role requires

    • 10+ years of experience working on a software development team as a TPgM or engineering manager
    • Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience
    • 8+ years in project and program management
    • 8+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
    Bonus points if you have

    • Can anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
    • Can drive programs with a significant amount of ambiguity and facilitate definition and clarity
    • Strong technical and problem-solving skills
    • Excellent written and verbal communication skills including experience communicating with senior leadership
    • Inquisitive with technical and business skills to understand, test, and challenge while working harmoniously with the business and technology owners
    • An understanding of distributed and service-oriented architectures.
    • A good understanding of the New Relic platform and it’s capabilities
    • Experience working with remote & distributed team
    • Background or knowledge of SRE, operations, or cloud services (AWS, Google Cloud or Azure)
    • Prior experience with high growth companies
    Is a Remote Job?
    Remote

    New Relic helps engineers and developers do their best work every day — using data, not opinions — at every stage of the software lifecycle. The world’s best engineering teams rely on New Relic to...

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