IT Support & IT Infrastructure Administration Engineer

Job Description and Requirements

IT Support & Infrastructure Administration Engineer will work as a member of Synopsys APAC IT team to support and engage IT service with internal users. The work scope includes IT helpdesk and system & datacenter administration with great learning space in IT area.
 

Duties and Responsibilities:

IT Helpdesk Support

• Provide technical support for laptop, PC, IT collaboration hardware/software services.
• Maintain and resolve problems with laptop/PC hardware, software, and network connectivity.
• Communicate with end-users and provide basic training, guidance, and solutions.
• IT hardware procurement, logistics operation support, and asset management.

 System & Datacenter Administration

• Responsible to install and manage systems running Linux, in an advanced engineering environment. Your routine tasks are system provisioning, updating, inventory, monitoring, and diagnosis.
• Follow company policies and procedures to administrate various IT infrastructure services.
• Manage IT assets for your assigned site in its lifecycle from procurement, deployment, until retirement.
• Monitor performance of systems and make reports.

IT Projects

• You will work on project that create new IT service or improve current services.
• You work with the project manager and other project team members to deliver project result within constrains like scope of work, schedule, and cost.

Emergency Response

• You may need to work out of normal work hours, in short notice when there is emergent issue. Sometimes you need to travel.

Requirements

Education:

• Bachelor’s, or master’s degree in computer science, Information Technology, or engineering education, with 5 years or more work experience in IT job.
• Proficient with Linux operating systems and services. Comfortable working with common Unix command line tools.
• Experience in virtual technologies, storage system management, networking, and cloud computing solutions.
• A certification like Red Hat Certified Linux Engineer or equivalent is a plus.

Confident using English in a working environment:

• Reading and writing specifications, documenting system changes
• Presenting and reporting in meetings
• Verbal discussion on technical topics

Self-driven, results-oriented with a positive outlook, and a clear focus on high quality results.
Ability to collaborate with IT team members around the world.

Synopsys delivers the most trusted and comprehensive silicon to systems design solutions, accelerating technology innovation. We partner closely with our customers to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow. Companies trust Synopsys to pioneer new technologies to help them get to market faster without compromise.

Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.