About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

Job Summary

Join the Data Services team at NetApp and be part of an exciting mission to safeguard and govern data across all environments.

As a Junior Cloud Solutions Engineer, you will contribute to the growth and evolution of our data services products, with a focus on the Data Protection products and services. Collaborating closely with field teams, engineering, product marketing, and customers, you will drive the adoption and utilization of Data Protection products and services, aligning customer needs with company goals.

Your role will shape the future of data protection services, adding value to storage infrastructure and expanding subscription offerings.

Essential functions: 

  • Provide technical support to field teams, enhancing deal success and customer satisfaction.
  • Assist in hands-on testing and documentation for custom configurations.
  • Collaborate with product marketing to develop use-case documentation.
  • Contribute to the development and maintenance of sales tools and internal training content.
  • Support product advocacy at trade shows and conferences.
  • Act as a technical liaison for customer and partner escalations.
  • Contribute to early access programs, ensuring successful feature adoption.
  • Assist in managing the product enhancement request process and provide input on design and prioritization.
  • Collaborate with engineering and product management teams on new designs and participate in technical market analysis.

This is an incredible opportunity to make a lasting impact, revolutionize data management, and empower organizations to thrive in the digital age. Join us and be part of our transformative journey !

Job Requirements

  • Familiarity with at least one "big 3" hyperscaler (AWS, Azure, GCP) is preferred.
  • Basic understanding of full-stack technologies, including Operating Systems, Networking, Virtualization, Security/Governance, Finance/Cost Management, Big Data/High Performance Computing/Artificial Intelligence, and Infrastructure as Code.
  • Experience mentoring and training in the data protection domain – huge advantage 
  • Strong written and verbal communication skills.
  • Some experience in a Cloud Solutions Engineer or similar role is desirable.
  • Demonstrated problem-solving skills, with the ability to tackle simple to moderately complex scenarios.
  • Exposure to designing for environments with security requirements is a plus.
  • Customer-focused mindset, with an eagerness to understand customer problems and contribute to resolving their pain points.

Education

  • Minimum 2 years of hands-on experience with NetApp ONTAP or similar storage platforms.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.


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