Emotional Labor and Cognitive Load

Participating in user testing can sometimes demand a significant cognitive load and emotional labor, particularly if the product or service deals with sensitive issues. Recognizing and compensating for the cognitive and emotional involvement required can help support women's meaningful participation in testing processes.

Participating in user testing can sometimes demand a significant cognitive load and emotional labor, particularly if the product or service deals with sensitive issues. Recognizing and compensating for the cognitive and emotional involvement required can help support women's meaningful participation in testing processes.

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