Your opportunity
New Relic is looking for an experienced and motivated Collections Associate to join our multifaceted Collections team. Your duties will include processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments.
As a Collections Associate you'll balance between maintaining customer relationships and guaranteeing timely payments. You'll hone in on your outstanding communication and customer service skills, as well the ability to make tough judgment calls and use critical thinking.