Job Summary

We are looking for a dedicated HR Specialist to join our ever-evolving team.  HR Specialists play a crucial role within our organization, serving as a link between our company and HR practices.  Your primary role will be to support employees, managers, and alumni of NetApp by providing an excellent HR service experience across a broad range of HR subject matter areas.   Our ideal candidate is an individual who is detail oriented, has excellent communication skills and who is well versed in HR functions and procedures.  Our goal is to provide a smooth and friendly service experience while ensuring compliance and confidentiality are always met.

    Job Requirements

    • Deliver a high level of customer service to candidates, alumni, employees, and managers to support all internal and external HR related inquiries or requests
    • Support new hires and internal transfers with onboarding, I-9 authorization and assimilation inquiries
    • Proactively collaborate with subject matter experts (SMEs) and HR centers of excellence (COEs) to ensure efficient, accurate, and consistent support is provided to stakeholders for escalated inquiries
    • Complete transactions in HR systems to maintain accurate and timely employee information.
    • Identify areas of opportunity for self-service and process improvement
    • Assist exiting employees with a smooth departure process
    • Maintain high accuracy and attention to detail with digital employee records
    • Document case details clearly, accurately and on track with defined service levels (SLAs)
    • Establish and maintain a high level of knowledge of regional HR policies and practices and effectively communicate this to customers to ensure compliance and consistency
    • Assist in ad-hoc HR projects where required

    Education

    • 1-3 years of experience in customer facing roles.  
    • 1-3 years of experience in Human Resources or equivalent education.
    • Proven experience as an HR or customer service representative.  
    • Knowledge or education of HR processes and best practices.  
    • Familiarity with CRM and HCM systems.  
    • Strong attention to detail regarding process and statutory requirements.  
    • Good organizational and time management skills.  
    • Excellent interpersonal, written, and verbal communication skills.
    • Unwavering confidentiality with employee matters and information.  
    • Strong organizational and time management skills.  
    • Proficient user of MS office applications including Outlook, Word, Excel, PowerPoint. 

    Compensation
    The base salary range for this position is $69,600 - $97,800 and will be determined by the candidate's location, qualifications, experience, and education. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

    Equal Opportunity Employer:

    NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

    Did you know...

    Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

    Why NetApp?

    We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

    We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

    If you want to help us build knowledge and solve big problems, let's talk.

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    Is a Remote Job?
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