Session: Positive management, the bright side of leaders
Managers are not psychologists but need to listen to, influence, and support other humans in their workday. They need to understand their audience, and this might be changing and challenging. Add positiveness even during difficult conversations to motivate our teams and influence through empathy. This session will identify topics and how to use them to increase motivation and participation in team meetings. We will use examples that are easy to use.
Bio
Susana supports Strategic Customers during their journey to the cloud with an awesome technical team, at AWS. Previously, VP of Conversational AI Lab of a multinational and CTO of several successful startups. She is a firm believer and collaborator of the Ethics of Technology and is a member of several initiatives aiming to increase the visibility of women in tech.