Senior Software defined Datacenter Engineer

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.
Provides support to customers/users where the product is highly technical or sophisticated in nature.

What you'll be doing

Senior Software defined Datacenter Engineer

• Be part and work in synergy with the client's IT teams on their regular activities
• Take a technical lead role with strong collaboration with the NTT Client Delivery Manager and the Managed Services Operation team members
• Work with multiple projects and on various technical topics at the same time
• Improve and perfect your knowledge and expertise in the "Run" phase
• Bring expertise to Investigate incidents and issues on our client’s infrastructure
• Coordinate Technical team dedicated to BAU activities
• Make propositions for infrastructure improvements and follow-up the implementation with the team and the client
• Deliver impeccable service as part of NTT Luxembourg

EDUCATION, EXPERIENCE, SKILLS

• Higher degree in IT or Computer Science (or past experience)
• At least 5 years’ experience in the field
• English is mandatory, French and / or German are an asset
• You demonstrate: planning & time management skills, good verbal & written communication, ability to adapt, analyze problems, think innovatively, customer orientation

Knowledge or experience of IT Infrastructure in general, in particular, we appreciate if you have knowledge in the following:

• Storage and Datacenter Expertise (DELL Hardware, DataDomain, Unity, vSAN etc...)
• VMware ecosystem knowledge (ESX, NSX…)
• Backup systems (preferably VEEAM)
• Windows Server Management (Active directory management, DNS, DHCP, GPO)
• Monitoring tools experience (preferably Zabbix)
• Nice to have's: Ansible, Azure technologies, Powershell, BASH Linux

WHAT AWAITS YOU IN NTT LUXEMBOURG:

• Working in a beautiful, lively and culturally rich European capital
• You can choose to live in Luxembourg or on the borders of the country within reasonable commutable distance (France, Germany, Belgium)
• A multicultural team of 30+ nationalities and a horizontal organizational structure
• A full-time contract of unlimited duration
• Company paid trainings to help further your career and stay up to date with latest technologies
• An attractive salary tailored to your expertise level
• A variable annual salary bonus
• Other benefits: a company car, gas card, food allowance, a pension plan, mobile phone, company laptop & other

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.