Job Summary
Shared Platform Product Team is responsible for building, managing, and launching NetApp’s core storage and data management products. The team builds the foundational product capabilities behind NetApp’s flagship product ONTAP and is at the forefront of driving a transformational journey at NetApp by accelerating innovation across NetApp’s hybrid cloud portfolio (Public, Private & OnPrem).
Unified Management Fabric is a key focus area for the Platform Product Team and involves the development and alignment of Product, Technical Marketing, GTM strategies, Customer Value Enablement and Lifecycle Management practices across the NetApp product portfolio. The goal of the Product Management team is to enable ongoing customer success, increase product adoption and drive customer lifetime value growth across all market segments.
This (TME) role will be responsible for driving & leading the BlueXP Integrations & Automation & will work closely with key Field Technical teams, Product Management, Engineering, Product Marketing, and other key partners. In this role, you will focus on delivering key technical value propositions to the Field and Customers through the creation of presentations, solution briefs, blogs, technical white papers, conducting proactive field training/enablement sessions and creating Product-Field cohesion by influencing both Product Development efforts and Field initiatives. The successful candidate has a passion for understanding key customer requirements for major customer segments and use cases, identifying key product value drivers and establishing how ONTAP delivers differentiated value drivers for driving customer technical and business outcomes.
Job Requirements
Responsibilities:
• Collateral Creation
• Create competitive collateral (Why NetApp Storage - presentations/videos/blogs/solution briefs, etc)
• Pre-sales guides and demo narratives to establish technical wins
• Technical white papers, reference architectures, etc
• Establish demonstration narratives for solutions and products.
• Sales Enablement
• Conduct periodic sales/partner training and information delivery session
• Identify what’s working/not working from a pre-sales perspective and make course corrections in technical messaging
• Launches and Events
• Support product launch activities and assist with Tradeshows, Conferences and Technical Sales Training or Channel Partner Training activities
• Deal Specific Support
• Respond to customer or field inquiries, assist with Technical RFPs and work with a cross-functional team of PMs, SEs, Engineers as required
• Product Development Influence
• Influence product roadmap and development priorities with “outside-in” field and customer perspectives.
• Stay current with trends and competitors to identify improvements or recommend product enhancements.
Capabilities:
• Hands-on experience in REST-API’s, PowerShell, Python & automation tools like Ansible, Terraform, Chef, Puppet, etc.
• Hands-on experience in scripting, programming, IT Infra automation & monitoring.
• Hands-on experience with Integrating ITOps/ITSM/CMDB tools.
• Knowledge in storage, computing, networking, and virtualization solutions in a hybrid-cloud.
• Experience in building and operating production and test environments including compute, storage, networking components & enterprise workloads.
• Experience creating content including but not limited to videos, presentations, blogs, and technical documents.
• Communicate in a clear, concise, and professional manner, tailoring the message to the audience, including both verbal and written communications.
• Lead, influence, and work with a global team.
Education
• A minimum of 5 - 8 years of relevant experience is required; 6 to 10 years of experience is preferred working in enterprise software and IT infrastructure or technical marketing.
• A Bachelor of Science/computer or advanced degree in electrical engineering, or computer science or related technical discipline; or equivalent experience is required
• Demonstrated ability to have completed multiple, complex technical projects.
• Demonstrated experience in authoring technical papers, as well as project conceptualization and planning, are required.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
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Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better – but also to innovate. We tailor our approach to the customer’s unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let’s talk.
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