As the Chief Digital Officer and CIO at Dell Technologies, Jen Felch is at the forefront of revolutionizing Dell Digital, the company's IT organization. Tasked with driving strategy, direction, and implementation, Jen plays a pivotal role in the transformation and integration of digital technologies across Dell. In this dual role, she seamlessly combines the responsibilities of a traditional CIO with the emerging role of a digital transformation change agent.
Under Jen's leadership, Dell Digital operates according to the innovative Dell Digital Way - a streamlined approach that rapidly introduces cutting-edge products and capabilities, establishing a formidable competitive advantage for Dell.
Previously, Jen served as a Senior Vice President in the Office of the CIO, overseeing corporate supply chain, IT strategy, and business operations. With a background in engineering and leadership roles at renowned companies like Boeing and Parametric Technology Corporation (PTC), Jen brings a wealth of experience to her transformative roles at Dell.
She holds a Bachelor's and Master's degree in Mechanical Engineering from MIT and is an alumna of the Leaders for Global Operations Program, where she earned her MBA and an MS in Computer Science.