Session: Building an AI Chatbot: Better Responses and Actionability with LLM and Predefined Logic Trees
In this talk, we explore how to design an AI chatbot that combines the power of large language models (LLMs) with predefined logic trees to deliver high-quality responses and actionable outcomes. The session covers how LLMs enhance conversational understanding, while the static logic tree structures provide a reliable framework for decision-making and action-taking. Attendees will learn strategies to balance flexibility and control in chatbot design, ensuring consistency, accuracy, and an engaging user experience.
Bio
As a Senior Staff Software Engineer at Instacart, I am passionate about leveraging technology to solve complex problems and deliver impactful solutions. I am equally committed to mentorship, empowering others by sharing knowledge, providing guidance, and fostering growth in their careers.