Yardi
is looking for a dynamic and customer-focused Marketing Specialist to join our
REACH by RentCafe team, a leading digital marketing agency. In this role,
you’ll build and maintain strong client relationships while delivering marketing strategies and website support. You will manage creative projects
from concept to completion, ensuring timely delivery and exceptional service.
If you have a background in marketing, strong technical proficiency, and a
talent for project management and client communication, we encourage you to
apply and be part of our innovative team!

What
You’ll Do:

  • Develop and
    maintain strong client relationships, particularly focusing on their marketing
    strategies and website support needs
  • Deliver
    outstanding customer support via phone and email, addressing updates, changes,
    troubleshooting issues with RentCafe websites, and ensuring client satisfaction
  • Manage multiple
    creative projects by communicating assets required, key milestones and
    associated timelines, and providing best practice recommendations for marketing
    and website support
  • Set clear
    expectations with clients surrounding creative project workflow, project
    milestone deadlines, and framework functionality
  • Provide
    exceptional consultation by listening to clients’ business needs and offering
    strategic marketing solutions, especially in social media
  • Train clients in
    new product features, functionality, and best practices to ensure effective use
    of our products
  • Effectively
    troubleshoot website issues, demonstrating strong problem-solving skills, and
    providing thorough documentation for any escalated cases
  • Help with QA of
    marketing issues as they arise, ensuring accuracy and meticulous attention to
    detail
  • Demonstrate
    excellent time management skills and attention to detail, particularly during
    QA processes
  • Build rapport
    with clients, anticipate their business needs, and proactively provide
    marketing and website support solutions
  • Be an integral
    part of our outstanding team, collaborating closely with RentCafe Marketing
    Support team members across the United States
  • Maintain a
    friendly and cooperative communication style, fostering a collaborative work
    environment

Who You Are:

  • Bachelor’s
    degree in Marketing, Communications, Fine Arts, or related degree
  • Ability
    to learn quickly and understand multi-family marketing best practices
  • Strong
    ability to consult on best practices and manage client expectations
    effectively
  • Exemplary
    creative project management skills including time management and task
    prioritization
  • Experience
    with Excel and/or Google Sheets
  • Desire
    to contribute to the group's knowledge and growth, being a supportive and
    proactive team player
  • Knowledge
    of current website content management systems
  • Articulate
    written and verbal communication skills
  • Phenomenal
    customer service skills and desire to go the extra mile
  • Excellent
    attention to detail
  • Adherence
    of processes and defined best practices
  • Great
    people skills and the ability to be personable and professional
  • Flexibility,
    and the ability to manage changing priorities while still operating
    efficiently
  • Masterful
    organization skills

Helpful
to Have:

  • Previous digital
    marketing experience
  • Adobe Suite
    experience

Real
Estate runs on Yardi. About us:

As a leading
digital marketing agency owned by Yardi, we provide consultative partnerships
to our customers. Our focus is on delivering exceptional digital marketing
expertise, strategic direction, and hands-on execution. We’ve created a team of over 9,000
employees in over 40 locations around the globe dedicated to making great real
estate software products.

At REACH, we are passionate about
marketing technology and believe in creating a work environment that is both
fulfilling and enjoyable. Our team is committed to delivering marketing
excellence to our customers while fostering the growth and development of our
employees.

Discover the Yardi Difference:

Yardi
is more than just a software company – we are dedicated to creating a positive
impact in our communities. Annually, Yardi extends philanthropic support to
organizations chosen by our employees. Our team has contributed to over 350
nonprofits globally, demonstrating our commitment to various causes and
communities.

Our
award-winning culture, consistently recognized by Glassdoor's prestigious
"Best Place to Work", fosters support, collaboration, and growth. We
prioritize your well-being with comprehensive benefits, including 100% paid
employee medical premiums, company profit-sharing plan, and flexible work
arrangements.

Join
Yardi and be part of a company that empowers, inspires, and celebrates success.
#YardiCulture #BestPlaceToWork #YardiCareers


Annual compensation range: $72,800 - $81,900

All submissions for open
positions should be received through Yardi’s applicant portal, accessed from
Yardi’s corporate website.

EOE/Race/Gender/Disability/Vets

*sk

Is a Remote Job?
No

Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and...

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