The Associate Marketing Specialist effectively
communicates with clients to understand each client’s marketing strategy, goals,
and requirements. Provides consultation, serves as a sounding board for new ideas
and methods, gathers information, advises clients on marketing best practices and
available marketing features, and develops plans to meet each client’s digital
marketing vision. Assists with managing of design project from concept to
completion working closely with Yardi’s services team to communicate the
client’s vision and achieve timely deliverables.
ESSENTIAL RESPONSIBILITIES
- Works
in collaboration with team members to build and maintain strong customer relationships
and drive customer satisfaction through effective communication, efficient
responses, and timely deliverables - Develops
a basic understanding of Yardi’s digital marketing product offerings and customer
consultation procedures - Participate
in consultations with key strategic partners to understand client needs and
provide solutions that fit within the RENTCafé platform - Assists
with managing multiple design projects, keeps projects on track, holds clients
to delivery deadlines, and communicates timelines and limitations - Performs
quality assurance and confirms project deliverables meet client expectations - Develops
projects within the scope of the RENTCafé
platform, keeps clients informed of updates, changes, and timeline - Effectively
communicates client’s needs and vision to minimizes TR requests and achieve
timely deliverables - Provides
product training, consults clients on available marketing features, and advises
clients on marketing best practices - Works
collaboratively with Yardi’s design team, leading project, delegating tasks,
and delivering project pieces - Helps
with quality assurance testing of new features and marketing issues as they
arise; provides thorough documentation of research to help uncover
underlying issues
EDUCATION/QUALIFICATIONS/EXPERIENCE
- Bachelor’s
degree in Marketing, Graphic Design, Fine Arts, Photography or equivalent combination
of education and experience - Prior
digital marketing experience - Experience with Photoshop
and Illustrator - Understanding of UI/UX
- Knowledge
of Google Sheets
REQUIRED SKILLS/ABILITIES
- Desire
and ability to learn basic HTML and CSS techniques - Understanding
of basic design and branding principles - Team
player with a desire to contribute to growth of the group’s knowledge - Ability
to communicate across teams in a friendly and cooperative manner - Strong
project management skills with design projects - Excellent
written and verbal communication skills - Familiarity with content
management systems, the ability to think strategically, and knowledge of
digital marketing best practices and social media - Familiarity with modern
marketing platforms, including Google, Facebook, and Instagram - Knowledge
of current content management systems - Analytical and decision-making skills
& Problem-solving skills
At Yardi, we’ve created a team of over 9,000 employees in
over 40 locations around the globe dedicated to making great real estate
software products and fostering a collaborative work environment. Yardi is a
place where people with a wide variety of cultural and life experiences come
together to make a difference. Our corporate culture stresses integrity,
respect, trust, responsibility, and fun! Come join our growing team!
Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and...
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