Head of Delivery

Job Purpose

To be responsible for the overall directions which are implementation, execution, control and completion of specific projects by ensuring consistency with company strategy, commitments and goals. There will be more than 150 subordinates who are Software Engineer, System analyst, Business Intelligences Consultants and Project manager.

Key Roles and Responsibilities

Strategy Development Role

• Assist in defining strategies, road-maps, policies and standards of Delivery Business Unit
• Lead in planning, design, build and implementation of technical solutions and relevant operational processes as per the defined strategy and road-map 

Team Management Role

• Involves in the team process improvement including solution, methodology, and people management.
• Be a role model for company business strategy driving and development process improvement
• Be a good facilitator to organize team discussion to achieve discussion goal by building team motivation and teamwork environment.

General Role

• Manages own organization and achieves department KPI
• Acquires and allocates necessary resources and generate department/team achievement.
• Leads organization with profit responsibility.
• Responsible for talent development of own department and career path of members
• Applies knowledge of key business drivers and the factors that maximize department performance.
• Manages multiple related teams, sets departmental priorities, and allocates resources effectively and efficiently to align with corporate mission, vision, KPI.
• Spreads corporate mission and vision in the department
• Guides and develop members through performance management, setting and committing KPI, observe progress, providing support and feedback.
• Encourages members to follow in-company process.
• Integrates team achievements as coordinator to maximize team result.
• Requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field.
• Takes initiative, identifies and solves complex, operational problems leveraging the appropriate resources within or outside the department.
• Takes actions with middle/long term viewpoints not seeking only short-term outcomes.
• Guides and influences others either internally or externally to adopt a different point of view and handles sensitive issues with high communication skills.
• Understands well members current and clarify GAP against desired state. Train members through daily communication, coaching and trainings.
• Supports members to design and achieve career goals.

Work Experience

• Bachelor's Degree or higher in Business Administration, Computer sciences, or any other related fields.
• Minimum of 20 years experienced in Software Implementation as vendor in Managerial level and experience in managing large scale of banking projects.
• Strong banking business knowledge as vendor in dealing with responding clients’ needs in various complex scenarios.
• Strong analytical, logical thinking and problem-solving skills
• Possesses strong communication skills to create professional relationships with clients and well collaborated with internal organization.
• Excellent Command of both spoken and written English.
• High responsibility, self-motivated, and team oriented.
• Positive attitude, excellent team player.
• Willing to work hard in all unexpected circumstances as well as under pressure.
• Ability to travel as required.