Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.
Program Manager mission is to improve, control and report organizational and individual capabilities and skills to manage and to successfully execute various types of major IT initiatives, while applying right-skilled individual resources effectively.
The position involves:
- Management and maintenance of FCI program revisions across teams and portfolios
- Management of Stakeholder communications structure
- FCI Change Request management & control
- Program resource capacity planning and tracking
- Project / Program budget planning and tracking
Responsibilities
- Manages and track project’s revenue as detailed in Impact section.
- Very large/ complex/ single or multiple region.
- Manages project financials including P&L.
- Ensure projects meet approved budgets.
- Provides reliable financial forecasts to management and business analyst.
- Manages business development.
- Supports early qualification and opportunity assessment for large and complex opportunities.
- Acts as opportunity manager for high risk deals.
- Frequently represents the organization to external customers/clients.
- Assist on managing project team.
- Mentors and encourages skill development of project team members.
- Regular resource tracking and forecasting that show utilization for current work.
- Identify and acquire industry-standard methods, practices and templates within the domain of project management.
- Introduce, support and continuously improve the organization’s adopted and implemented project management practices and supporting assets.
- Provide the executive leadership with accurate and timely information about current and future use of resources, highlighting areas where decisions are needed
- Works with respective managers to balance the availability of the required skills and competencies to achieve the plan and roadmap
Education and Experience Required
- A bachelor’s or master’s degree in computer science, information systems, business administration or a related field, or equivalent work experience
- 7 years experience in project management or in like roles/businesses.
- 7 or more years of experience in IT business/industry
- Five to seven years in diverse roles with increasing leadership responsibilities across major projects and programs
Knowledge and Skills
- Excellent verbal and written communication skills, including the ability to explain and “sell” the program goals and objectives to the business, as well as technical leadership
- Demonstrates an in-depth understanding of key HP Services’ operational policies, processes and methodologies applicable to project management.
- Speaks with authority to most layers of depth related to project management methods.
- PMP Certified.
- Excellent analytical, strategic planning and execution skills.
- Ability to develop a solid integrated plan and deliver them in resource constraints.
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