IT Help Desk and Operations Manager, you’ll lead a high-performing team of Help Desk, Operations, and IT Wireless professionals, committed to providing seamless, 24/7 technical support. Your team ensures round-the-clock monitoring of the IT environment, swiftly resolving issues to maintain system stability and reliability. In this role, you'll inspire and empower your team to deliver outstanding service, ensuring county employees have the tools they need for success. You’ll also lead proactive IT Change and Problem Management processes, driving continuous improvement and making a lasting impact across the organization.

  • Bachelor's Degree from an accredited college or university or equivalent practical and relevant experience.
  • Three (3) experience that demonstrates the ability to perform the duties of the position including supervisory experience.
  • Ability to pass a criminal records check.
  • Must have a valid driver license.
Technical Skills
Other
Is a Remote Job?
Hybrid (Remote with required office time)
Employment Type
Full time

Multnomah County is Oregon's largest county by population. The Information Technology (IT) division, based in the Department of County Assets (DCA), has 189 experienced and dedicated professionals who...

Apply Now