Technical Writer - Open Source Projects

We are looking for a creative and tech-savvy writer with natural storytelling and strong writing skills to join our team and help drive adoption of innovative open source software in the container space with helpful and comprehensive documentation.  

As part of the technical writing team, you will work with engineers at the bleeding edge of exciting and popular projects in the cloud-native ecosystem, such as our flagship product SUSE Rancher, k3s, RKE2, Longhorn, Harvester, Kubewarden, and Rancher Desktop. You will be a key player in helping developers, DevOps teams, and other IT professionals implement these projects and the latest features in their workflows, enriching the experience and making life easier for people developing and running containerized workloads.  

We are part of the SUSE Rancher group responsible for container ecosystem products. We build open source software that addresses the operational and security challenges of managing cloud native platforms, while providing DevOps teams with integrated tools for running containerized workloads. SUSE Rancher has over 100 million downloads to-date and is managing mission critical services at Fortune 500 companies and many other organizations large and small around the world.  

Curiosity and collaboration are two of the values that drive us as a writing team. If you are passionate about these values too, you are a great fit for us. As a team, we're constantly finding ways to improve ourselves. We pride ourselves on our communication and teamwork.  

Education and Experience:  

Bachelors in English, Journalism, Communications, Computer Science, Information Sciences, STEM, or equivalent experience.  

2-3 years of professional or technical writing experience.  

Knowledge and Skills:  

• Excellent communication and collaboration skills.  

• Strong problem-solving skills and attention to detail.  

• Adaptability and willingness to learn and experiment with new technologies. 

• Ability to communicate in a professional voice tuned to different audiences.  

• Understanding of technical content development and design.  

• Solid planning and scheduling skills and experience working within tight deadlines 

• Experience working directly with engineering teams, product managers, and managers 

• Data-driven approach to planning content and outcome. 

• Ability to self-prioritize and self-organize writing tasks. 

• Writing portfolio with samples demonstrating deep understanding of a technical, engineering, or scientific area.  

Bonus qualifications:  

• Experience with cloud-native technologies, such as Kubernetes.  

• Experience on remotely distributed teams. 

• History of open source community enagegement.

Job:  

Engineering  

SUSE, the world’s largest independent open source software company, powers digital transformation with true open source technologies for the enterprise that simplify, modernize and accelerate traditional, cloud and edge solutions. SUSE collaborates with partners, communities and customers to deliver and support solutions that enable mission-critical business outcomes. SUSE’s container and cloud platforms, software-defined infrastructure, and artificial intelligence and edge computing solutions allow customers to create, deploy and manage workloads anywhere – on premises, hybrid and multi-cloud. For more information, visit www.suse.com.