About us

Lucanet is the CFO Solution Platform built for modern finance leaders to automate financial consolidation and planning, disclosure management including ESG reporting, lease accounting, treasury, and tax management. More than 5,500 companies around the world rely on our easy-to-use and out-of-the-box SaaS platform to help them lead with ease. We are a team of game changers with 850+ people worldwide. Our culture of kindness and integrity encourages you to bring your whole self to work. We’ll support your desire for a better career while we work together to create better software solutions and grow a better company. Lucanet is more than a place to work; we are a champion for continuous improvement, pushing boundaries, impacting industries, and growing careers.

The Role

Our Global Tax Center team is looking for motivated IT Supporters. If you are eager to manage our IT support and learn in the process, we look forward to your application!

What you'll do

  • Manage customer and employee inquiries within the IT support of the Global Tax Center.
  • Additionally, you will document and select support requests in our ticketing system, Redmine.
  • Identify and resolve errors, disruptions, issues, and bottlenecks.
  • You will actively participate in shaping and coordinating technical implementation as well as providing software products and the necessary infrastructure.

What you bring to the table

  • You are a student of Computer Science, Business Informatics, or Business Administration, or a comparable field. 
  • Basic knowledge of MySQL and experience with databases, particularly Microsoft SQL Server, would be good. Familiarity with various operating systems and related technologies is also advantageous. 
  • Proficiency in both written and spoken German and English is important.
  • You are customer and service-oriented.
  • An engaged, well-planned, and unsupervised working style, along with a high sense of responsibility, are self-evident for you.

Perks at work

  • LucaFlex – We acknowledge that every individual has different working styles and preferences. Our flexible working model allows you to plan your working hours and location according to your needs and professional responsibilities.
  • Team Spirit – We value teamwork and celebrate our achievements. That’s why we take many opportunities to get together, learn together, and cherish our successes together.
  • Learning & Development – We encourage you to shape your own development with the support of dedicated time, resources, and budget provided by us.
  • LucaNet Engage – Our feedback process is designed to support your personal and professional development in a targeted manner through regular dialogue.
  • LucaNet Do Good– As a company we want to give back and support you in taking the time to do some good, individually or as a team, with paid volunteer time.
  • Health & Wellbeing – Your overall wellbeing is important to us, which is why we offer tailored health and wellbeing programs, including company-wide initiatives, subsidies for sports activities, mental health support, and counseling through our external partners. 
  • Generous leave policy – We encourage you to take time off to relax, travel, and recharge.
 

Powered by uniqueness

Everybody’s different here and we like it that way. At Lucanet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at Lucanet just as you are. Our recruitment process is solely based on qualifications, merit, and organizational needs, ensuring fairness and equal opportunities for all candidates. 

We recognize that every person brings a unique blend of skills and experiences. If you believe you will excel in this role, we want to hear from you – even if you do not check every box on the list. We only want to know why you are great for this role, so please avoid including your picture, age, and marital status in your CV.

Learn more about our DE&I journey


GDPR Notification

Please follow the provided link to understand how we comply with GDPR requirements and what measures we take to ensure your data is safe.

Data protection (lucanet.com) 

 

 

 

Is a Remote Job?
No

Lucanet empowers modern CFOs to lead with ease. Our standardized, ready-to-use, out-of-the-box solutions streamline financial processes and reporting, delivering unmatched speed and accuracy. More...

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