Director, Customer Enterprise Architect

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you an innovative thinker who loves to solve complex problems? Are you excited about finding ways to bridge the gap between technology and business needs? If so, we have an exciting opportunity for you to join our team as an Enterprise Architect.

As an Enterprise Architect with us, you will have the chance to work with some of the world's most innovative and dynamic companies, helping them to achieve their business goals through the strategic implementation of technology. You will be responsible for connecting our customers’ business needs with their IT strategy, using a range of architectural models and views to create a clear picture of how their requirements can be met in an agile, sustainable, and flexible way.

To excel in this role, you will need to be able to understand our customers’ needs and constraints, and apply industry knowledge and best practices to develop effective IT solutions. You will work closely with customers to understand their unique challenges and use your expertise to develop a high-level enterprise-wide IT architecture that maps IT capabilities to business needs. You will be expected to ensure a high level of customer satisfaction by providing comprehensive knowledge of our solutions offerings, strategies, and direction as it relates to the customer’s business, infrastructure, and industry.

In addition to your technical skills, you will also need to be a skilled communicator, able to influence customers and sell our solutions using your in-depth knowledge of leading-edge technology solutions and your understanding of their business and industry.

If you're passionate about connecting an organization's business mission to its IT strategy, designing solutions that are effective, agile, sustainable, and flexible, and enjoy working with a talented team of IT professionals – we’d love to hear from you. Join us at Kyndryl as an Enterprise Architect and help build a better digital future for our customers.

Every position at Kyndryl offers a way forward to grow your career, from a Junior Architect to Principal Architect – we have opportunities for that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

・5+ years of experience designing Enterprise Architecture

・Ability to architect, design and implement IT infrastructure and platforms within a large operating organization

・Native Japanese proficiency

Preferred Skills and Experience

・Bachelor's degree in Computer Science, Information Technology, or a related field

・Experience with one or more of the cloud technologies

・Knowledge utilizing TOGAF, Zachman framework, or other related enterprise architect technologies

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.