Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

In this role, you’ll be a Associate Design Strategist Kyndryl Vital India and be a part of a team of innovative experience designers, researchers, and creative technologists. On customer engagements, you’ll work with the Design Leader to support various programs and accounts. We’re in startup mode so you’ll have a lot of learnings over the ways of working both locally and at the global level. You’ll also be connected to a global professional design community, have access to Kyndryl design leadership, and you’ll be part of the global design team.

Kyndryl Vital India is seeking an Associate Experience Strategist to join our growing team. 

Are you looking at a career as a Design Strategist or Service Designer who dreams of making an impact on the world’s critical systems? Are you someone who is excited about the transformation of ambiguous, multi-faceted problems into human-centered solutions? Do you want to use your big-picture thinking capabilities to push boundaries in design-led cpcreation? And do you believe that working with your technical and business colleagues opens up a plethora of opportunities? Then you’ll love working at Kyndryl Vital. 

Kyndryl Vital is a global, designer-led co-creation offering that tackles our customers’ biggest challenges and transforms them into breakthrough solutions. Expert design strategists, researchers, experience designers and creative technologists working at the intersection of technology, business and human experience. We co-create side-by-side with customers to open the lens and envision a future that both solves business challenges and opens new opportunities. We mobilize and align Kyndryl’s technical experts and partners to bring these solutions to life.

We are building teams all over the world and here in Kyndryl Vital India, we are looking for creative, curious, empathic systems thinkers who want to tackle wicked problems with some of the best technical colleagues in the world. 

You can learn more about Kyndryl Vital here: https://www.kyndryl.com/us/en/services/vital

Your Future at Kyndryl 

Every position at Kyndryl offers a way forward to grow your career, from Associate Partner to Senior Partner We have opportunities in all industries and technologies that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all major hyperscalers. 

One of the benefits of Kyndryl is that we work with clients in a variety of industries and markets. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.


Who You Are

Who you are : 
We believe it's all about mindset, great skills and attitude and a fantastic work ethic being key. If you're aligned to our values, excited about the opportunity and you're really good at what you do (even if you don't tick all the boxes) apply anyway!

Required Technical and Professional Expertise 

  • Portfolio demonstrating craft, strategic thinking, systems-mindset, service design engagements, and inventive solutions 
  • Just out of university and trained in Design Strategy or Service Design, Business Design 
  • Entrepreneurial mindset, thrive in ambiguity and enjoy ‘first of a kind challenges.’ 
  • Systems-thinking problem-solver who can look through multiple lenses (business, people, technology, sustainability)
  • Broad and flexible toolkit for designing co-creation journeys from exploration to ideation. 
  • Excellent collaboration and communication skills 
  • Technology interest and acumen in some form
  • Attention to detail in the language and relationship dynamics of key stakeholders 

Preferred Professional and Technical Expertise 

  • Participatory design and research
  • Internship undertaken in similar area
  • Interest experience in IT infrastructure or other technical applications
  • Human behavior, change management, or other applied social sciences 
  • Visualization, sketching, prototyping, storytelling experience
  • Proficiency with tools such as Microsoft Suite, Miro or Mural, & other digital collaboration tools 

Required Education 

Bachelor’s Degree

Preferred Education 

MDM, MDes, MFA, MBA or equivalent


Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Is a Remote Job?
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Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.  

We design, build, manage and modernize the mission-critical...

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