Leading with Empathy Arum Kang Coffee Meets Bagel

Arum Kang, co-founder of the dating app Coffee Meets Bagel, leveraged her empathetic understanding of consumer needs to navigate market uncertainties. By focusing on quality matches over quantity, Kang addressed the dissatisfaction many users felt with other dating platforms. This empathetic approach to understanding and solving user problems has been key to the app’s success in a volatile market.

Arum Kang, co-founder of the dating app Coffee Meets Bagel, leveraged her empathetic understanding of consumer needs to navigate market uncertainties. By focusing on quality matches over quantity, Kang addressed the dissatisfaction many users felt with other dating platforms. This empathetic approach to understanding and solving user problems has been key to the app’s success in a volatile market.

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