JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

Brindar un servicio a los clientes internos para garantizar que la infraestructura y los sistemas de TI permanezcan operativos. Identificación, investigación y resolución proactiva de incidentes y problemas técnicos menos y restauración del servicio a los clientes mediante la gestión de estos incidentes hasta su resolución.

What you'll be doing

PRINCIPALES RESPONSABILIDADES

  • Monitorear, mantener y administrar proactivamente la Infraestructura, la cual incluye servicios On-Prem y Cloud, Azure, VMware, Exchange, Máquinas Virtuales, Windows Server y Linux.
  • Proporcionar soporte en Windows 11, Office M365 Apps, hardware y software de usuarios, gestionando permisos y asegurando que los problemas técnicos se resuelvan de manera eficiente.
  • Orientado y enfocado en trabajar en equipo, nacional e internacional, para brindar un excelente servicio al cliente y manejar proyectos de manera efectiva.
  • Participar en proyectos Zero Trust, protección de data, migrar servicios y herramientas a la nube, y estandarizar el uso de aplicaciones internas a usuarios, entregando soluciones innovadoras.
  • Documentar y administrar las configuraciones de plataformas e inventario de equipamiento de usuario e infraestructura.
  • Informar y capacitar a los usuarios de los servicios y plataformas disponibles para mejorar sus conocimientos y rendimiento.

REQUISITOS EXCLUYENTES

  • Estudios profesionales en Ingeniería Informática, Civil Informática o afínes.
  • +4 años de experiencia en roles similares.
  • Conocimientos técnicos en servicios on-premise, cloud, windows server, linux.
  • Inglés nivel intermedio - avanzado (será evaluado).

REQUISITOS DESEABLES

  • Certificaciones en: Microsoft, Azure, Virtualización.
  • Interés por aprender AI/ML y automatización

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Is a Remote Job?
No

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize...

Apply Now