Your opportunity
As a Senior Salesforce Administrator you'll handle enterprise aspects of our Salesforce.com platform. To be successful, you'll understand business requirements, translate them to effective solutions, and socialize those solutions among your. colleagues and business partners.

The Senior Salesforce Administrator role will be part of our Business Applications Team at New Relic, working side by side with Salesforce Administrators and Developers. We utilize agile principles and the scrum framework to deliver high-quality build iterations within the tools we manage.
What you'll do
  • Talk to end-users and operations leaders to understand requirements, challenge assumptions when appropriate, and translating those requirements into technical specifications
  • Build new features and functionality in our Salesforce Org with custom objects, custom fields, page layouts, and lightning pages
  • Automate processes with workflow rules, validation rules, process builder, and flows
  • Identify reports and dashboards to measure the impact of build iterations
  • Support end-users in real-time with issues relating to Salesforce and supported applications
  • Deliver projects through our release management process
  • Lead all aspects of third party application use and support
This role requires
  • Salesforce Administrator Experience
  • Salesforce.com Advanced Administrator Certification
  • Understanding of data structures, data modeling & database schema
  • Experience building with Salesforce Lightning User Interface
  • Strong qualitative and quantitative mathematical skills
  • Strong business acuity in sales operations and customer success
  • Analytical skills to improve quality of iterative builds
  • Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization
Bonus points if you have
  • Bachelor's Degree in Computer Science, Management Information Systems, Business or the equivalent related experience
  • Experience implementing Salesforce CPQ with Docusign and Billing (e.g. Zuora) integration highly desirable
  • Experience with Gainsight strongly preferred
  • Experience with Anaplan preferred
  • Agile scrum master or product owner training
Is a Remote Job?
Hybrid (Remote with required office time)

New Relic helps engineers and developers do their best work every day — using data, not opinions — at every stage of the software lifecycle. The world’s best engineering teams rely on New Relic to...

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