Embrace Active Listening

Active listening is an essential technique for leaders who aim to lead with empathy. It involves fully concentrating on what is being said rather than just passively 'hearing' the message of the speaker. By actively listening, you demonstrate respect and openness to the viewpoints and feelings of your team. This approach not only helps in understanding the challenges your team faces but also in developing solutions that address their concerns and needs effectively.

Active listening is an essential technique for leaders who aim to lead with empathy. It involves fully concentrating on what is being said rather than just passively 'hearing' the message of the speaker. By actively listening, you demonstrate respect and openness to the viewpoints and feelings of your team. This approach not only helps in understanding the challenges your team faces but also in developing solutions that address their concerns and needs effectively.

Empowered by Artificial Intelligence and the women in tech community.
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Madiha Shakil Mirza
Artificial Intelligence Engineer at Avanade
Mon, 06/03/2024 - 12:01

Active listening is the process of receiving, interpreting, and reacting to the messages spoken by the speaker. It involves:

• Paying attention to the conversation
• Not interrupting the speaker
• Taking the time to understand what the speaker is saying

Active listening is an essential management and leadership skill, making it a valuable soft skill for everyone to learn. It helps you genuinely understand what people are saying in conversations and meetings.

The workplace is often characterized by high levels of stress and every person deals with this in their own unique way. Most people appreciate having supportive and understanding leaders and coworkers. Whether you're a manager or a colleague, your team members will find great value in having someone who listens actively, appreciates diverse viewpoints, and demonstrates respect by acknowledging and valuing others' contributions. As a leader, listening actively allows you to gain a better understanding of problems and subsequently make informed decisions. These decisions are considerate of the needs and perspectives of all involved parties, leading to outcomes that are more widely accepted and sustainable in the long run. By integrating insights from active listening, leaders can address issues more comprehensively, foster a collaborative environment, and enhance overall team performance.

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