Erin
Buonomo
Director of Design, IBM Sustainability Software at IBM
"Leading Transformation with a Human Centered Mindset "
"Leading Transformation with a Human Centered Mindset "
09 - 9:30 AM EDT/New York (See in local time)
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04//2024 9:30 AM
04//2024 09:50 AM
America/New_York
#WTGC2024
"Leading Transformation with a Human Centered Mindset "
#WTGC2024
"Leading Transformation with a Human Centered Mindset "
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"Leading Transformation with a Human Centered Mindset "
"Leading Transformation with a Human Centered Mindset "
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Session: Leading Transformation with a Human Centered Mindset
Today's clients expect more. These expectations are rapidly changing and calling for companies to pursue new business models and digital transformation initiatives that improve the client experience and drive future innovation and growth. That being said, 70% of transformations fall short of their objectives, many due to a lack of focus on the human element of the equation.This session will highlight why human centered design is a critical ingredient to ensuring a more balanced approach to solving complex challenges and implementing successful processes, solutions, and services - enabling you to find that sweet spot of innovation. Learn about a human, design led approach that Erin is taking to drive a transformation journey to better enable clients to adopt new business models while enabling her teams to be more agile, adaptive and resilient.
Key Takeaways
- To develop the right “change muscle” and create a sustainable culture of innovation, you need to start with People.
- Think BIG, but start small. Focus on small pilots that promote these new ways of working and addresses specific business problems through innovation.
- Incorporate a human centered mindset into your companies DNA. To have sustained success, you need to lead and empower your teams to incubate, innovate and propagate change.
Bio
Erin Buonomo is the Executive Director of Design at IBM, focused on the design of AI-powered enterprise solutions in the asset management, supply chain, and ESG domains. In this role, she is on a mission to help clients transform and build more resilient and sustainable business operations by marrying human-centered design and technology to deliver intelligent insights and execution. She leads a global, multi-disciplinary team of design professionals tackling complex problems and designing innovative experiences utilizing Design Thinking.Erin has been with IBM for 19 years and held a variety of roles leading initiatives and teams to deliver enterprise software and innovations at scale. She has experience that ranges from strategic product planning, organizational leadership, and agile product design and development. Erin holds a M.B.A from Bentley University and a B.S. in Computer Science from Worcester Polytechnic Institute. She is passionate about fostering inclusivity and building future leaders through her activity in women and local community groups.
She currently lives in Littleton, Massachusetts, USA.
