Georgia
Mantzana
Senior UX/Service Designer, Consultant
"Discover the power of service design"
"Discover the power of service design"
08 - 5:30 AM EDT/New York (See in local time)
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04//2024 5:30 AM
04//2024 05:40 AM
America/New_York
#WTGC2024
"Discover the power of service design"
#WTGC2024
"Discover the power of service design"
https://app.events.ringcentral.com/events/women-in-tech-global-conference-2024/reception
https://www.womentech.net/vfairs
"Discover the power of service design"
"Discover the power of service design"
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Session: Discover the power of service design
Discover what Service Design is and why it is powerful to enhance the customer and user experience.Key Takeaways
- What service design is and what service designers do?
- Why service design is powerful for enhancing customer experience?
- Where is the difference between UX, CX and Service Design?
Bio
Georgia is an award-winning User Experience (UX)/Service designer for a leading local authority focusing on human-centred service design, tying together human, digital, and physical interactions to create a truly differentiated experience for the public good while collaborating with Tech partners including Google, Vodafone and Amazon.She's been a speaker, mentor and volunteer supporting organisations with user research and design. She aims to empower women in design and technology regardless of their background. She believes in the humanisation of technology through design to generate security, naturalness, and transparency in people's lives and making a global impact.
