Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

At Kyndryl, our Customer Technology Advisors (CTAs) and Senior Resiliency Consultants are at the forefront of innovation, pushing boundaries to transform how our customers conduct business. We seek a talented individual who thrives in a dynamic environment and is prepared to help organizations survive and recover from disruptions, ensuring continuity and resilience.

As a CTA and Senior Resiliency Consultant, your focus will be on Business Continuity, Disaster Recovery, and Cyber Incident Recovery, providing expertise in storage, backup, airgap, data vaulting, and datacenters/cloud environments. Your primary focus will be on delivering high-value projects, with the additional responsibility of contributing to technical pre-sales activities.

Key Responsibilities

  • High-Value Project Delivery: Lead and manage high-value resiliency projects, working closely with clients to understand their unique needs and assess their current resilience posture. Provide expert guidance on best practices for business continuity, disaster recovery, and cyber incident recovery.

  • Pre-Sales Support: Collaborate with the sales team to participate in pre-sales activities, including client meetings, presentations, and the development of proposals that address customer resiliency challenges and demonstrate our value proposition.

  • Hands-on Implementation: Design and implement resiliency controls, policies, and procedures. Collaborate with cross-functional teams to deploy advanced technologies, including storage solutions, backup systems, airgap mechanisms, and data vaulting.

  • Vulnerability Assessments and Audits: Conduct thorough resilience assessments to identify potential risks. Your detailed reports and findings will support management decisions and actions.

  • Continuous Learning and Adaptation: Stay ahead of the latest trends, technologies, and best practices in business continuity and disaster recovery. Your recommendations will enhance the organization's resilience posture, keeping it at the forefront of defense.

  • IT Infrastructure and Application Resiliency: Lend your expertise to the design and review of IT infrastructure, systems, and applications, ensuring resilience is integrated from inception.

  • DevSecOps, Cloud Migration, and IT Modernization: Drive the integration of resilience practices into DevOps processes, facilitate cloud migrations, and contribute to IT modernization efforts to ensure secure, resilient, and scalable solutions.

  • Collaborative Impact: Work with customers and vendors on resilience assessments, audits, and due diligence activities. Your knowledge will shape secure and resilient collaborations and partnerships.

  • Cyber Resilience Strategy: Develop and implement comprehensive cyber resilience strategies that integrate with overall business continuity plans, ensuring organizations can withstand, rapidly respond to, and recover from cyber attacks.

  • Incident Response Planning: Design and implement robust incident response plans, including tabletop exercises and simulations to test and improve organizational readiness for various cyber and operational disruptions.

  • Regulatory Compliance: Ensure that resilience and continuity plans meet relevant industry and government regulations, such as GDPR, HIPAA, DORA, NIS2, or sector-specific requirements.

Your Future at Kyndryl

As a CTA and Senior Resiliency Consultant at Kyndryl, you will join the Kyndryl Consultant Profession, collaborating with other consultants, architects, project managers, and technical experts. This role offers unlimited opportunities and unmatched support through our commitment to your learning, training, and career growth. We seek individuals who:

  • Have a growth mindset and are eager to drive their own personal and professional development.

  • Are customer-focused, prioritizing customer success in their work.

  • Are inclusive, naturally working well with others.

  • Are effective team players, capable of working collaboratively with cross-functional teams.

  • Will work closely with cybersecurity teams, IT operations, and business units to ensure a holistic approach to resilience that aligns with organizational goals and risk appetite.


Who You Are

Required Skills and Experience

  • Minimum of 7+ years of experience in business continuity, disaster recovery, and cyber incident recovery consulting and implementation.

  • Strong understanding of resilience principles, practices, and technologies.

  • Experience managing risks related to information processing, storage, or transmission.

  • Experience conducting resilience assessments using frameworks like ISO 22301, NIST SP 800-34, DORA, NIS2, and ANSSI Guides.

  • Excellent communication skills for conveying complex resilience concepts to technical and non-technical audiences.

  • Ability to adapt to changing resilience threats and stay updated with the latest trends and best practices.

  • Proven ability to work autonomously and collaboratively in a team environment.

  • Demonstrated capability to continuously learn and apply new knowledge in a rapidly evolving field.

  • Proficiency in risk assessment methodologies and tools.

  • Experience with business impact analysis (BIA) and recovery time objective (RTO) / recovery point objective (RPO) determination.

  • Familiarity with cybersecurity frameworks such as NIST Cybersecurity Framework, ISO 27001, and CIS Controls.

Expertise

  • Expertise in multiple resiliency domains such as:

    • Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP)

    • Cyber Incident Recovery and IT Service Continuity

    • Storage Solutions and Backup Systems

    • Airgap Mechanisms and Data Vaulting

    • Datacenters and Cloud Environments

  • Knowledge of emerging technologies such as AI and machine learning for predictive resilience and automated incident response.

  • Experience with containerization and microservices architecture resilience.

Concrete Project Experience

  • Proven experience in leading and delivering successful resilience projects.

  • Demonstrated ability to design and implement resilience controls, policies, and procedures.

  • Experience with deploying advanced resilience technologies and conducting thorough resilience assessments.

  • Experience in quantifying risks and developing mitigation and remediation strategies.

  • Accreditation to work with government authorities or regulated industries, with an opportunity to pass ANSSI Accreditation.

Desired Certifications

  • Certified Information Systems Security Professional (CISSP)

  • Certified Information Security Manager (CISM)

  • Certified in Risk and Information Systems Control (CRISC)

  • Certified Business Continuity Professional (CBCP)

  • Certified Information Systems Auditor (CISA)

Join Kyndryl and be a part of a team that is redefining how businesses implement resilient solutions. Apply now to be at the forefront of resilience innovation.


Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.  

We design, build, manage and modernize the mission-critical...

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