Yardi is a global software
company providing innovative property management solutions and services in
every real estate market. We are focused
on providing our customers with superior products and outstanding customer
service. We are passionate about
technology and believe work should be fulfilling and fun! We are committed to our customers, employees
and the communities where we live.

We are looking for a dynamic
team player with phenomenal people skills to train clients, support software
implementations, and foster strong client relationships!

What you will do

  • Perform complex system and business process reviews and other
    service reviews to identify inefficient processes and make sound
    recommendations for client productivity gains

  • Use your strong teaching skills to effectively train clients,
    manage software integrations, maintenance and updates in collaboration in
    clients

  • Research, analyze and resolve software functionality and
    reporting problems for clients

  • Use your strong interpersonal skills and positive attitude to
    establish rapport with clients, build sustaining alliances and influence
    beneficial outcomes

  • Collaborate with management and peers to address complex
    client requests and resolve issues

  • Perform data mapping, conversions and provide other support
    aligned to successful software deployment

  • Determine and document solutions and best practices to
    contribute to a solutions repository

  • Focus on best practices and provide recommendations to clients
    regarding ancillary products and services that align with our client’s
    business and operational needs and goals

  • Advise and institute best practices relevant to clients and
    the application of Yardi products

  • Provide recommendations and informed direction to clients
    regarding ancillary products and services that align with client business
    and operational needs and goals

  • Be part of a strong team and work internally with analysts,
    designers, developers, sales, and marketing teams with a focus on meeting
    and exceeding client expectations and maintaining optimum levels of
    customer service support

What you need to have

  • Bachelor’s degree in Business, Accounting, Finance, Math, or
    Computer Science or other equivalent degree or experience in the property
    management industry

  • 3-5 years of experience in software or business process
    consulting, or equivalent consulting experience interacting with customers

  • Prior experience working with ERP systems such as Oracle and
    Workday

  • Awesome written and verbal communication skills

  • Confidence and the ability to positively influence clients,
    peers and management

  • High comfort level troubleshooting and problem-solving issues

  • A love for organization and the ability to effectively manage
    multiple projects

  • Great people skills and a desire to work in a team-oriented
    environment

  • Critical thinking skills – you are strategic and are
    comfortable challenging assumptions and recommending the implementation of
    new ideas and strategies

  • Competence in one or more of the following areas: Microsoft
    operating and network system operation, relational databases, and
    SQL/Oracle language

  • Ability to travel up to 70%

What would be helpful to have

  • Yardi domain experience

  • Knowledge of the property management industry and Yardi’s
    competitors

What you get as a Yardi
Employee

  • A great place to work with fantastic people

  • Ability to learn new technology and develop professionally

  • Competitive compensation

  • Comprehensive benefits – Medical/dental, paid time off, sick
    time, paid holidays, profit sharing, life insurance, and more!

At Yardi, we’ve created a
team of over 9,000 employees in over 40 locations around the globe dedicated to
making great real estate software products and fostering a collaborative work
environment. Yardi is a place where
people with a wide variety of cultural and life experiences come together to
make a difference. Our corporate culture
stresses integrity, respect, trust, responsibility, and fun! Come join our growing team!

All submissions for open
positions should be received through Yardi’s applicant portal, accessed from
Yardi’s corporate website.

Is a Remote Job?
No

Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and...

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