Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

Who We Are:
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role:
The Transformation & Innovation Leader will play a pivotal role in driving the daily operations and strategic initiatives of the organization.  This role involves overseeing strategic initiatives aimed at improving efficiency and driving impactful business outcomes. This leadership position demands a proactive and dynamic individual who will work closely with the Managing Partner of financial services to execute organizational priorities, enhance communication, and ensure alignment with the company’s strategic objectives.

This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Key responsibilities include:

  • Assist the Managing Partner of Financial Services and the team in developing, implementing, and monitoring strategic plans.

  • Ensure initiatives align with company goals and manage cross-functional projects to drive execution.

  • Identify opportunities to improve operational efficiencies and process optimization

  • Lead efforts to streamline workflows, improve communication, and enhance decision-making.

  • Prepare industry reports, presentations, and briefs for the Managing Partner

  • Help drive Financial Services go-to-market plays and execute them effectively.

  • Facilitate effective communication across teams and ensure key messages from leadership are delivered clearly.

  • Oversee the planning and execution of key projects and initiatives, ensuring timelines and objectives are met.

  • Develop and maintain strong relationships with internal and external stakeholders.

  • Act as a liaison between the executive team and departments to foster collaboration.

  • Identify potential risks to projects and business operations - Develop strategies to mitigate these risks while ensuring compliance with industry regulations.

  • Promote a culture of excellence and continuous improvement.

Additional Responsibilities:

  • Possess financial services experience, particularly within the vendor side and go-to-market strategies.

  • Provide coaching on what is required to go to market with the strategy and through the market.

  • Roll out strategies to sellers, ensuring they are well-informed and knowledgeable about the market.


Who You Are

Who You Are:

  • A minimum of 5 years of extensive leadership experience in similar or senior management roles, with a proven track record of driving organizational success.

  • Strong ability to contribute to and shape the organization’s strategic direction.

  • Demonstrated experience in managing complex projects and ensuring their successful completion.

  • Strong analytical abilities with a talent for identifying and solving problems efficiently.

  • High emotional intelligence with the ability to build and maintain relationships across the organization.

  • Exceptional time management skills, with the ability to prioritize and manage multiple tasks simultaneously.

  • Be a self-starter with strong strategic skills, capable of identifying key areas for improvement and driving initiatives to completion.

  • Have experience in bank operations, strategic planning, and influencing skills.

  • Highly organized, with a focus on detail and the ability to manage large volumes of information and tasks.

  • This position is based in Toronto, Canada, and the candidate must reside in the country.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect.  We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the change to certify in all four major platforms.  One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retain. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.


Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Is a Remote Job?
Hybrid (Remote with required office time)

Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.  

We design, build, manage and modernize the mission-critical...

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