Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget.
As an Infrastructure Architect, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation.
At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients.
Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Experience
Minimum 7+years of IT Experience with Solid understanding of Data Center mainly Systems, Storage, Networking & Security, Application & Databases
Network Platform Expertise:
Install, configure, and troubleshoot various network platforms, including Cisco, Aruba, Viptela, Infoblox, F5, Fortinet, PaloAlto, and more.
Specialized in carrier solutions, private cloud access, and virtualization.
Network Security and Voice Solutions:
Install, configure, and troubleshoot security solutions like Palo Alto Firewalls, F5 Reverse-Proxy, VPNs, and voice solutions including Oracle SIP Federation and Microsoft Skype Enterprise.
Hands-on experience in migrating firewalls, upgrading firmware, and applying security patches.
Cloud Hosting and Scripting:
Hands-on experience with AWS and Azure cloud hosting solutions. Proficient in scripting languages: Ansible and Python.
Network Design and Cisco ACI:
In-depth knowledge on Cisco ACI, Configuration of User attributes, Design and application of filters, contracts, and policies, Fabric creation and policy configuration, North-south L3out connectivity, Provision and configuration of multi-pod environments, Dynamic tunnel establishment for communication, Configuration of pod spine access policies, Cisco ACI multi-site configuration and global contracts, Implementation of micro-segmentation.
Project Management and Documentation:
Develop an understanding of customer engagements, producing project-related documents such as SOW, High-Level Design, Low-Level Design, and Migration Plans.
Network Monitoring and Maintenance:
Utilize network monitoring tools to identify and resolve outages, latency issues, and bottlenecks.
Collaborate with vendors for maintenance scheduling, ensuring minimal disruptions to network service.
Support Proficiency:
Handle Business Critical Network outages, P1, P2 incident and drive quick resolution.
Provides 24/7 network support, including security and disaster recovery readiness.
Troubleshoot and resolve network issues, collaborating with IT professionals and providing support to L0 and L1 teams.
Establish structured engineering disciplines for streamlined network support operations.
On call support as needed
Top 5 Skills in Network Domain:
Advanced expertise in network platform installation and troubleshooting.
Specialized knowledge in Cisco ACI and NextGen Firewalls.
Proficiency in security solutions and voice technologies.
Strong scripting skills with Ansible and Python.
Meticulous network design, documentation, and project management.
Products and Technologies
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Cisco Small, Medium, Large Enterprise Routers, Switches,
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Cisco WLC/WIFI, Cisco Prime 3.1,ISE, ACS, Cisco ACI, Spine/Leaf, DC Technologies Switches such as 12k, 5940,7500, 5500 & 3600,
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Aruba 8400, 8320, 2930F & 3810M, Aruba Wi-Fi, Aruba ClearPass
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Viptela, Infoblox IPAM DDI/GSLB, Riverbed Steelhead optimizer,
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F5 LB such as LTM/GTM,
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Fortinet Firewall Management, FortiGate Manager, Palo Alto IPsec,
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Networking Tools Such as SolarWinds, Panaroma, MRTG, ZABBIX, Logic Monitor, HP IMC, Airwave and Mobility Controller and well versed with carrier solutions such as Ethernet, IP VPN, Internet, Hybridization (Palo Alto Local FW and Zscaler) , Private Cloud Access Solutions and Virtualization Solutions (uCPE)
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Next Generation: Firewalls Palo Alto, URL Proxification & Categorization, Reverse-Proxy: F5, VPN IPSec SSL, Cisco WSA, ASA, Firepower & Solution Virtualization
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Voice solutions, such as Oracle SIP Federation: SBC, ECB, ToIP, VoIP, softphone, Microsoft Skype Enterprise; Cisco; Alcatel, Fixed operator solutions: SIP Trunk, PSTN, Mobile operator solutions: 3G/4G, private camera, indoor/outdoor coverage.
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Experience in Cloud hosting solutions and related tools: AWS; Azure; GCP
Preferred Technical and Professional Experience
• MS Project or other Project Management software
• Excellent written and verbal communication skills
• Ability to interact confidently with stakeholders of all levels
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.
We design, build, manage and modernize the mission-critical...
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