Manager – Sector Technology, Telecommunications
The opportunity
Telecommunications Technology Consulting is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skill set to keep up with the ever-growing demands of the telecommunications landscape. Most of your time will be spent embedded with our telecommunications client teams, and we will look to you to provide our clients with a unique sector business & technology perspective on how they must continue to innovate and remain competitive in this ever-changing industry.
Your key responsibilities
You will focus on delivery across customer/agent experience, service & product, networks, BSS & OSS systems. You will team with various EY Technology Competency groups (AI & Data, Digital Engineering, Technology Strategy & Transformation) to pursue and deliver engagements that will bring our telecommunications clients unique solutions to solve their complex issues & challenges.
Skills and attributes for success
- Leading / working in project teams through agreed-upon phases of project governance, requirements definition, architecture design, vendor selection, systems integration, bespoke development, testing & QA, release management and risk analysis of a client’s project life cycle
- Collaborating with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY in the telecommunications industry marketplace
- Providing broad technical knowledge of various telecommunications centric key technology and business platforms; teaming with client technology professionals and EY third-party strategic alliances
- Developing long-term relationships and networks, both internally and externally; interacting and communicating effectively with teammates, clients, stakeholders and executives
Ideally, you will also have
- Degree emphasis in Computer Science, IT, Engineering, MIS or Mathematics desired; MBA or master’s degree in one of these areas preferred
- Technology certifications (e.g. Azure Cloud, SAFe, TM Forum, AI/GenAI) and exposure to / understanding of relevant telecommunications industry standards such as TM Forum, CAMARA, etc.
What we look for
We are interested in passionate team members with a strong vision and a desire to stay on top of trends in the telecommunications industry. If you have a strong passion for helping businesses achieve their growth and efficiency goals, this role is for you.
To qualify for the role, you must have
- Bachelor’s degree and eight or more years of related work experience, with at least three years in a management / technology consulting company
- Three to five years of experience in at least three of the following areas, with a focus on solution definition, solution architecture, systems integration: CRM/ERP software solutions, omni-channel ordering and provisioning, e-commerce, content management or billing, network observability / operations, customer operations, network planning & design, application/leverage of AI/ML across product/engineering/operations – and across fixed & wireless networks
- Three or more years in defining/designing complex systems, information and integration architectures within the telecommunications industry domain
- Familiarity with AI/ML, big data and analytics; asset lifecycle management/supply chain; cloud technology delivery; web development; emerging collaborative solutions, including content management; and enterprise data migration, MVNOs, private networks, fixed networks – fiber, cable/DOCSIS
- Hands-on experience in technology platforms relevant to your domain preferred
- Strong interest in further developing and integrating enterprise business processes with technology skills
- Strong verbal communication, presentation, client service and technical writing skills
- Experience presenting to client executives at VP and SVP level
- Knowledge of architecture design leading practices, benchmarking, peer company environments, and prior advisory experience relevant to telecommunications industry-specific business and technology functions
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