Empathy in leadership serves as a critical bridge between conflicting parties. By acknowledging and genuinely understanding the emotions and perspectives of everyone involved, a leader can de-escalate tensions. This approach opens up a pathway to calm and constructive dialogue, transforming conflict into a collaborative problem-solving session.
- Log in or register to contribute
Contribute to three or more articles across any domain to qualify for the Contributor badge. Please check back tomorrow for updates on your progress.