Job Description Summary
The Technical Writer, as a part of the Maternal and Infant care Systems Engineering team, will create and maintain product and service documentation (product manuals, guides and labels) for end users and service engineers to enable safe and effective use of the device.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Responsibilities
- Create and maintain user support documentation, including on device help screens
- Manage documentation requirements
- Track and fix documentation defects
- Provide input on other technical writing projects by critiquing, editing, and proofreading manuscripts prepared by others
- Create test protocols for user documentation verification
- Adhere to GE Healthcare technical publications standards
- Assist in the development and implementation of the user documentation strategy
- Assist in the creation of documentation methodologies, frameworks, and workflow diagrams
- Assist in the development of user-training materials
- Work in cooperation with graphics and print team to coordinate illustration, page production, and printing to ensure timely completion of technical literature projects
- Interact with global teams to promote consistency and maximize synergy
- Communicate effectively & impactfully in a cross-functional, multi-cultural, global environment
Qualifications/Requirements
- Bachelor's Degree in English, Technical Writing, Journalism, Science or Engineering
- 2+ years’ experience in Technical Writing for Medical devices
- Demonstrated proficiency in one or more of the following: Microsoft Office, Oxygen xml authoring, Adobe Framemaker, Adobe Acrobat, RoboHelp and WebWorks Publisher software.
- Familiarity with conventions in form, structure, and notation of technical writing
- Exceptional written, organizational, inter-personal, project management, and communication skills
- Proven ability to work independently and in teams
- Strong interpersonal, verbal communication, presentation skills and technical communication skills.
Desired Characteristics
- Familiarity with quality system requirements for Technical Writing
- Experience writing user and service documents, coordinating translations, and using content management systems
- Experience in Agile methodology
- Knowledge of GE Healthcare test tools and processes
- Knowledge of Maternal and Infant Care products
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information
Relocation Assistance Provided: Yes
As a leading global medical technology and digital solutions innovator, we enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and...
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