Retail Media Account Strategist

What You'll Do:

Criteo is in search of an organized self-motivated Retail Media Account Strategist, to join our Enterprise Activation Team in Seoul.

You will be supporting our Retail Media business, an exciting and growing product within Criteo’s product suite. You will be responsibility for the day-to-day relationship with the Retail Media customers, ensuring we are meeting their goals, and being a pivotal part of growing these partnerships. You will monitor and optimize existing campaigns to help with increasing our revenue and margins, along with cultivating a strong and productive relationship with clients.

The ideal candidate must have the ability to drive strong business results, deliver outstanding customer experience and industry leading insights; lead and coordinate a virtual team with our supporting functions (Analytics, Technical Solutions, Creative Services); develop strong client relationships and deeply understand their business, anticipate future challenges and bring innovative solutions.

• Drive yearly/quarterly/monthly Account plan with advertisers, addressing risks and opportunities.

• Provide top level strategic account management to client to ensure retention and satisfaction

• Develop and maintain strong partnerships with clients establishing as trusted consultant at all levels, including C-level

• Advise on client’s digital strategy and educate advertisers on Criteo’s technology across channels and devices

• Run virtual teams internally to ensure that these key clients have the resources they need to deliver growth.

• Optimize accounts to improve performance for the advertiser and action growth opportunities to maximize revenue

• Aggressively grow revenue and track retention of clients and/or agencies, negotiating additional budgets along with upselling new Criteo’s products

• Analyze a wide range of performance metrics and KPI’s to identify personalized solutions on a client level and make sure client goals are reached (ROI, ROAS, Revenue…).

• Proactively identify and suggest new processes toward enhancing Criteo’s service

• Drive and lead internal account management related initiatives with strong collaboration from cross-functional teams including technical solutions, analysts, creative and products

• Create personalized proposals and deliver presentations to clients on a monthly and/or quarterly basis

Who You Are:

• At least 5-7 years proven experience in direct client relationships in online performance media for ecommerce players or brand agency experience. Expertise in Retail, or Consumer Brand verticals is highly preferred.

• Demonstrated track record of success in offering outstanding customer service and innovation leading to revenue growth and customer retention.

• Growth Mindset. Ability to be pro-active and seek out opportunities; Operate as a team player and foster collaboration; Have a broad vision; Tenacious and flexible; Eager to develop and learn; Dare to challenge the status-quo!

• Ability to assess and resolve advertiser/agency issues encountered in the role and up-sell new products

• Strong interpersonal and communication skills, with persuasive verbal and written communication expertise

• Technical knowledge of site tagging, ad serving, and ad ops would be an advantage.

• BA/BS university degree

• Fluency in English and Korean

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.