CRM not only helps in acquiring and retaining customers but also in maximizing the value they bring over time. By analyzing customer data, CRM tools enable businesses to identify opportunities for upselling, cross-selling, and repeat business. This strategic approach to sales not only boosts the efficiency of the pipeline but also significantly increases the customer lifetime value, contributing to long-term profitability.
- Log in or register to contribute
Contribute to three or more articles across any domain to qualify for the Contributor badge. Please check back tomorrow for updates on your progress.