Welcome to my presentation. I am going to share my screen with you. Yeah. So um I'm very happy that I got invited to speak at this conference. Um I would like to talk about the future is now transformation with automized processes in the retail mortgage business.Mm And um I would like to share this in the beginning. So you don't need to have any background in tech or in finance to follow my uh my presentation because um I just would like to give you an example of um yeah, the things I'm going to share with you, let's have a quick look on the agenda. So, first of all, I would like to share with you the why, why um am I having this presentation for you today? Then I'm also happy to uh share a few information about myself and also the company I'm working for. Um then um our project or my project in a nutshell. So um I brought a product live in the beginning of this year and I would like to share my journey with you. Um Because then I would also like to explain on this example, the obstacles along the way I was facing uh with my team and also take away from launching a tech product. And in the end, my personal summary of success. Yeah.

Um I would like to start with the why, why am I so happy that I'm able to talk in this uh very nice. Um Yeah, conference uh which brings together so many people all over the world. So I really believe um that real innovation is only possible with a strong and diverse network and why it is I'm happy to share uh with you uh during my presentation now and also with my summary, I will come back. Uh Yeah, to my beliefs. Um Yeah, I'm quick about myself. Yeah, my name is Mia. Um I was working in banking for more than 10 years. Um I was focusing in risk management in regulatory framework. This is always super important when you are working with banks that you have a huge regulatory uh framework. Um But then yeah, after a while, it got a bit boring to me to be honest. So I changed into sales because yeah, I, I wanted to um to um and talk to, to people in my own um advising office and support them with their retail mortgages, but also with their investments, which was actually my focus. And um yeah, then as I was working in Germany and also in the US, actually I, I lived in New York for, for a while.

Um that was one of my biggest wishes I had, um, since I was watching all the sex and the city shows, uh, all episodes and also the movies. Of course, then I thought, ok, this is so nice and New York must be such a nice city. So my big dream was to work on Wall Street and walk on high heels on this. Uh, yeah, so I did and I didn't regret it. It was actually a really nice time. Um, especially, um, since I was living with 400 other women in a, in a boarding house and I met so many nice women who also just started their career and I built up a really nice network. Yeah. Um, so one big thing I, I learned in New York because I, I met so many inspiring people and I always ask them, but how do you, why do you like your job or how could you be so successful? And they, they always told me, like, do what you love and you will be successful. And this is something I didn't understand for a long time. But now, since I finally, after a long, long time, found a job I really like and I'm enthusiastic about, I can kind of understand what it means and I'm still working on it. Yes.

Um, after working for more than 10 years in banking and also working on Wall Street, I thought, ok, now I would like to go to the good side uh to the Robin Hood of the financing. So today I would not say it like this, but at this point I thought so I wanted to go to the start up and fintech environment in Berlin and now I'm in Berlin for around five years and I have to say, I think they are Robin Hood on all sides. So they are super nice start ups but they are also really good banks um who are doing a very good job. Yeah, this is about me and I'm working for Oil Pays, which is a hyper part company. We are based in Germany and we are a tech company in the retail market, a mortgage um area. And um yeah, we are the market leader in Germany. We are a platform with more than 600 banks on our platform and um currently a transactional volume around €40 billion. And yeah, we are growing super strong. So also these numbers are growing and yeah, we are in the retail mortgage business for more than 20 years and I think this is also it's an advantage but also um yeah, um sometimes it's difficult because we are not seen as a real fintech or starter because we are an older company.

But on the other hand, we have very good contacts and we already have a very good platform that is working and we have our own ecosystem. Yeah, so this is the uh environment I'm working in with one click. And um yeah, now very shortly, I'm happy to share with you uh what I'm doing at, at uh over pay. And so yeah, and the, the product I'm responsible for uh launched in the beginning of this year and its name is one click and why this is the name. Um I will explain to you in a bit but first, um I would like to share with you the why uh why did we invent? Um Yeah, uh um an automized retail mortgage decision engine. So whenever we overpay build a new products, we always think of the advantage for the market and for our consumers. And we saw we were facing a huge competition in the German hous housing market. And also we do have super complex um processes in Germany whenever you would like to receive retail markets. So these were two things we observed in the market and we wanted to find a solution.

We wanted to help um to harmonize the market again because as it is for now is that people who have equity and who have a lot of money themselves, they could buy nearly all houses or apartments, they would like to have. Um we have competitions that for example, 30 or even 40 people apply for just one apartment. We would like to buy it, especially when we talk about um our cities like Berlin Munich Hamburg. Um Yeah, these are really crazy markets and yeah, you really have an advantage when you just can go to the salesperson and say, ok, but I have the um amount already of my account so I could buy uh this house. And um yeah, when you would need to finance uh this, you need to wait weeks or even months until the bank tells you. Ok. No, you will also receive the money to buy this house and then this really the house or apartment is not available anymore. So that is the problem why we um yeah, so it is super important that we put the decision making at the point of sale and all of it in real time because then it doesn't matter anymore if you would need financing or if your equity would be the same, it would be available for you right now.

So that was our solution. We wanted to work on and how uh did we do this? Um We now created one click and as the name said itself, you only need one click anymore to get your decision. It is not on always a yes. It could also be a no, but it's just with one click right now. And yeah, we developed an algorithm um that validates all the necessary loan data um that need the bank to take a decision and then we can tell them um yeah, if this loan um approval would be valid or not. Um And yeah, you can see it. Um at in this slide. Um Yeah, where I would like to show you how our platform works and then also how one click works with our platform. So on one hand, we have um our users which are advisors, for example, bank advisors who um yeah, talk to their consumers to support and to find the best financing. So they use our overpay platform and they could um check more than 600 banks on our platform and see which offer would be the best for our consumer. And then on the other hand, you can see we have our banks on board.

So we have all the different products from all these banks on our platform and how it usually works in our platform is that uh there is advisory and um then the advisor would write down all the data from our consumers um especially for an income excess calculation and also to um do the loan to value.

Um meaning like what would be the value of the apartment the person would like to buy and what would be the amount of um of loan. So this is very important for the bank to see what kind of risk they would take in handing out the loan. And um yeah, this will be then this data um get handed over to a bank including a lot of documentation and then there's a person at the bank who's going to check if they would like to hand out this um loan or not. And this could really take weeks, especially when they have questions because the bank cannot understand, for example, the salary, for example, and they would like to see um yeah, even more uh documentation for this is if this would be the correct um income of this person. And this is what we wanted to try to stop. We don't want consumers to handle so many, so much documentation. We also have to wait so long to, to see the uh decision. And so what we do is one thing now is that whenever we have all these data from an advisor and they meet the one click criteria and then the advisor could ask the consumer and could say, hey, if you would like if you would, if you would give me access, if you would give me digital, digital access to your account.

Um then um uh a machine could test if I could check if you uh will receive the loan or not in real time. And yeah, if the consumer is fine with this, our algorithm is gonna check the income access calculation and the loan to value. And then this machine can decide if the bank is going to hand out the loan or not. And if yes, the consumer is directly right now getting a contract. And um yeah, so there is a decision in real time and the consumer could then go to the house seller and could tell them, hey, ok, I'm going to have the money and I would love to, to buy the house. And then the other advantage is that, then the consumer goes back to the banks only once they receive, um, they know that they are allowed or that they're able to buy the house. And then on the bank side, there's only, um, a person who would have to work on this. Uh, once the consumer tells them they would like to get the loan and they don't have to check anything, but the consumer would not even like to have this loan with this specific bank.

So it's really a win, win for all three parties, which we think is super important when you launch new products. Yes. And um here, so this is a German site actually. Um we were collecting some of our, yeah, go live um reporting in Germany. So we were super happy. First of February, we went live and all the newspapers, first important financial newspaper were writing about us. Um And this is really a nice situation and I think, yeah, you cannot have a better beginning while launching a product when everyone is really super interested in your product. Oh, and by the way, um I maybe I forgot to say in the beginning if you have any questions, then maybe please just um tell me because I can see the chat right now and I also can see you. So maybe you can just start talking and then I'm happy to answer all your questions. Yeah. OK. Um Yeah. Uh here on the side and just to, to summarize and to end up in the project. And afterwards I would like to speak about my experiences and also would be happy to receive some feedback from you. What kind of experience you made with, maybe also launching a product or also in different contexts and different business context.

Um So yeah, as you can see our MVP. Oh, I hear something. Ah ok. Now I can see. Uh yes, I'm sharing a presentation. Ok, now you should see my screen. Yes, perfect. Ok, nice. Uh Thanks for, for giving feedback. Um Yeah. Ok. Uh So yeah, I was actually, um, then I continue here that that was what I was showing it to you. So, um, the product and how it works on our platform. Um and then also here that we um came to, to, yeah, to many newspapers in Germany, which was nice for having a launch. And um, yeah, so now here you can see our road mail, what we are planning to do next. Um So we went live and now we did actually do the proof of concept. So we showed it's possible to have a decision engine in real time for the retail mortgages, even if high regulated. But now we also need to do the product market for it. So we need to check if our users are using the product as we thought they would when we developed it. Yes. And I think this is a super important step uh Before we start growing our product, of course, we would also like to make some money with it. Um So we would like to go with offering it to more banks who are then paying for our product. Um And then also, so we are actually live with our MVP minimum buyable product.

And of course, we would like to have some more features, but we don't know yet our features because we are waiting uh for the constant feedback we are receiving now from the market since we live and then afterwards we can decide on uh which um yeah, features we would like to build next.

Yeah. Now I would like to share with you the obstacles along the way um as it also is inside my title. Uh It's like we have a huge regulated market uh in banking in Germany. And this comes with a lot of challenges. Um I would say you should solve before going live. And this regulatory and legal framework is especially important for our banks. So whenever you ask them to, to work together, this would always be some of the questions they would ask you uh in the first place. So you should be uh prepared maybe also. So we took our own um legal counselors. So it's always been an advantage when you're working for, for a bigger company because then they also have money to, yeah, give you uh these legal opinions, for example. Um Yeah, and then another obstacle was of course the mindset of the customer. So maybe imagine um we, we created a product which didn't exist, which doesn't exist in the German market yet. So most of the people told us no, it's not possible because if yes, we would already see it in the market, right? So you would really need to pitch one click to so many banks. And um I would say it was more than 50 banks maybe. And um then we found customers who believe in our idea and then they uh yeah, they were down to develop this together with us.

So of course, OPA was the initiator and we also have the team, the one click team, but it would not be possible if we wouldn't have strong banks, who would support our ideas and who are now also using one click. And then the other obstacle we were facing was uh the people. Um on one hand, the hiring process, um I'm not sure how it for example, is in the US also other markets. I would be super interested if, if you could maybe share uh yes, uh your, your ideas of it. Um because it's very hard to find people in Germany right now, especially when we are looking for developers. And of course, maybe one aspect would be that we were looking for German speaking developers. We actually changed this because we are seeing that there are too many, too many talents that are not speaking German, but um they would do such a great job. So now we are also offering at our one click team also for English only speaking people. Um And the same would be with data scientists and data analysts. So one t is a algorithm and it's completely data driven. And so you really need specialists who are very good in this field. But at the same time, and that was kind of the challenge, we are like a start up in one place. So we are super small product.

And when I hire people, I cannot tell them what their task will be in, let's say two or six or eight months because I cannot promise them when, for example, I have the contract with my banks and when we are going live. And so these specialized people should be hands on, should have a hands on mentality. Um And would, should be down to do all the tasks that are here just to make um the product successful. And not only see OK, what, what would I like to do but also more like what would be necessary. Yeah, and this was a huge obstacle, but I am very happy that we now finally found our current team, uh which we, with whom we went live. And now um can also focus on our next steps in the product. Um Yeah, I also would like to share some of my takeaways uh from launching the product and the first and um everyone told me actually before I went live, they always told me go live as soon as possible, just go live because you cannot um develop um a a tech product when you're not live because you're not receiving feedback, you don't receive any live data.

And so it's not possible to improve um the product. Yeah. And um so lots of people told me that, yeah, you should feel bad about your product and bring it live. If you feel good about your product and then go live. It's too late. And I have to say, OK, I'm half half because I, I am kind of proud of the product we launched. And I think there's a lot of space of improvement, but I cannot tell you today what kind of improvements because we don't have the data yet. So I think it really makes sense to that. We went live and we could also, we were already able to improve our product because of the feedback we received. But on the other hand, of course, you also want to have something people are happy with and not are complaining every day with and then, and no one would like to use their product anymore. So I think there should be kind of a sweet, sweet spot but I can now understand people who told me, like, go live as soon as possible. Um Another takeaway I have is um how people are organized. I was just talking about hands on mentality for people. And I think even more important is an organization like a company that creates an area where people can be self organized and motivated and to think what can I do to improve this company? So I was writing it down here. It's called Cecy.

Maybe some of you already heard about it. Um It's not a classical hierarchy, it's a different approach. Uh So we have um small circles and in this, within these circles, we are allowed to take off decision. So of course, we also have, we have a head of sales and we also have a CEO but these roles are usually not. Um they don't take decisions for my product for one kid. But this is something I could do with my own team because we believe in OPA that you could um that this person who knows best about the product could also take the best decisions. And this is something the hay is um supporting and that's why I think this is uh very helpful to create innovative products. Yeah. And, and the third takeaway especially now. So since we are live and now um many newspapers in Germany were writing about us. So now these people who told you like, uh no, it's not gonna happen and it's not possible. Now, tell, telling you. Oh, yeah. Um, it's a good product. Um, but I would like to change, uh, some things but they would give their opinions and most of the time they are not database.

So, um, there is kind of a lot of politics, I would say, especially when you have a product that is kind of popular in this specific mark market, of course, only. Um, but then many people would like to talk to you and would like to give you advice, how to change the product. And then we need to focus on your team and go inside and only take database decisions. Yes. And uh now um I'm coming back to my summary. Um So II, I started my presentation with this, like, I believe that real innovation is only possible with a strong and diverse network. And why do I think this? Um So during my whole um journey, I had this one click and actually we were developing this product over three years before we went live and now we are live for six months. Um And whatever, whenever I didn't know what to do next. And then I always had my network to ask, I had experts, for example, when I didn't know some specifics, for example, um as I told you, we were in the regulatory area in banking. So this is super complex. But then I had some experts in my network who could help me to answer some questions. So I would not have to hire a lawyer for every single question. But I would also have people who maybe could direct me in, in, in some directions.

And another thing is so when you're working on a product for such a long time, at some point, maybe you think, ok, I'm not sure if this is going to be successful. I'm not sure if the market is really interested in a product like this. So maybe sometimes you have days where you maybe don't believe that much in yourself anymore. And then it's so nice to have mentors you can talk to and you can, yeah, um talk all your dogs about. But also, yeah, why, why you think this could be um I have a success story and yeah, then it's really nice to have mentors who um could help you. And then another thing um and it's again, people. So maybe my presentation is most about people because um yeah, since uh when, when I was taking over the product. So um I, I started actually as a business developer and then last year in summer, I took over the product as a need. Then there were some people in my team who told me they would not like to stay anymore with my team because they came for my former boss who was actually a really nice person. And now it's also one of my mentors. Um So I could understand that they didn't want to stay because they wanted to stay with my former boss. Um But then I didn't have people, but I had to go live with my father.

And so then my network really helped me to find people who are now also working for me. So I was checking even in my family. So um I, I hired my own brother but actually not the first time, we also worked a long time together. Also my, my family, both of them, my parents have their own company. So we already used to work within the family and can. So yeah, and change the areas from having our family life and work together and yeah, but also friends and former coworkers. So I started writing a lot of people in my network and especially linkedin was super helpful this because I was then posting and reaching out to people. Um And then, yeah, I left my, my own team and, and yeah, and so this is how you could use your network and speaking about the network. Thanks a lot for, for joining my presentation. I would be super happy to stay in touch with you via social media. Uh Yeah, linked in if you like, you could also follow um oil pays my company actually. Unfortunately, most of it is in German right now, but we are going to change this as well. And yeah, if you have any questions or suggestions or, and some opinions. I would be super happy if we could talk about it right now. Oh, yeah. Thanks a lot for your, for your messages. Um, oh, yeah, I see. Uh, it's, it's only in Germany available right now. Um, yeah. Um, because over place is only operating in Germany.

Um, but yeah, maybe we could change this and also, um, could open it for different markets for the, uh, change also the, um, strategy of our company to go to different markets. Oh, yeah. And I think in the UK, they are um decision engines like this, I'm not sure 100%. But in the UK, I think you don't need a, need a banking license to hand out loans. But I, I'm also not sure about this 100% but I thought it might be a bit easier, easier when I compare to Germany. Um And yeah, the market really needs a good check up. Um I think the market is also kind of old and um they are also, I would say 90% males who are leaders and um I think there are many very good leaders. But I think um again, it would be nice to have more diversity and also to have more women. I think also all my clients, I'm working with all of them are men, all of them are um yeah, male and sometimes in some discussions, you can see that something really is missing. Yeah, thanks a lot.

For joining Anna and I would be happy if we connect uh on linkedin afterwards.