About the Role:
We are seeking a Corporate Trainer to develop and deliver
training programs for Yardi’s RightSource Affordable Housing team, supporting
product and platform adoption across multiple business units. In this role,
you’ll collaborate with leaders to identify learning needs, design training
solutions, and conduct sessions that empower employees and clients to
effectively use Yardi products. As a subject matter expert, you’ll create and
update course content, lead virtual and in-person sessions, and support Go-Live
implementations. This position requires up to 45% travel to meet business
needs.
What You’ll Do:
- Decides the best programs to train employees and/or clients
to meet the needs of the organization. - Motivates, trains and assesses understanding for large
groups of employees or clients. - Leads training projects. Establishes project timelines and
milestone requirements; performs needs analyses; communicates project
information; updates cross-functional team members or clients; effectively
engages individuals needed to successfully complete projects. - Measures the effectiveness of the training and has the
authority and discretion to make necessary revisions and communicate and
implement across the corporate enterprise. - Defines learning objectives and organization requirements
for education and then leads the development and creation of course content to
support objectives. - Ensures training participants have assimilated knowledge,
understand how to solve problems that may occur using the software programs,
provide guidance for using the programs in concert with communicating with
clients. - Evaluates participant knowledge and skill-set ability
through observation and assessments. - Coaches and mentors employees or clients during and after
training workshops to ensure a successful on-boarding processes. - Facilitates instruction through: web-based course content,
online webinars, face-to-face instructor-led courses, Go-Live
implementations/set-ups, individual phone or face-to-face coaching sessions.
Follows-up with training participants to ensure full- utilization of software
capability to ensure the successful transfer of knowledge into practice. - Researches, tests and designs training courses and
presentations. - Determines the most effective medium or mediums to deliver
training or facilitate presentations. - Provides direction with respect to software set-up and
implementation by gathering the necessary information to provide value-added
direction and counsel (e.g., Go-Live set-up/implementations/post Go-Live
support). - Researches and resolves software or product issues and when
appropriate, escalates unresolved issues to appropriate individuals for
resolution. - Provides employee team placement recommendations as needed
to Managers, based on assessed knowledge and soft-skill competencies. - Communicates subject matter effectively by properly
understanding the needs of the audience and also targeting the sessions to meet
their education level and skill. - Advises and institutes best practices relevant to clients in
the application of Yardi products. - Responds to employee and/or client product and software
functionality and set-up questions. - Determines overall effectiveness of training delivered and
makes improvements as needed. - Stays up-to-date on new product enhancements, functionality,
learning and development best practices and industry changes.
Who You Are:
- Bachelor’s Degree in a related area (Business, Finance,
Math, Computer/Engineering Sciences, or product-related field). - Eight plus (8+) years of training and curriculum/course
design experience with strong instructional design skills focusing on adult
learners. - Five plus (5+) years of experience leading corporate
learning and development projects. - Four (4) years relevant industry, field or software training
experience. - Demonstrates initiative by going above and beyond what needs
to be done without being told; volunteers for challenging assignments;
confidently initiates value-added action independently; offers assistance to
others without being asked. - Proven ability to present to large groups and speak
interpersonally with individuals. - Proven ability to facilitate training sessions in a
friendly, clear and effective manner. - Ability to lead and develop training to meet organizational
initiates. - Ability to make sound decision in identifying training
solutions and proactively resolving learner issues. - Proven client-centered commitment and focus.
- Proven strong ability to meet critical deadlines and
prioritize multiple tasks in a fast-paced environment. - Collegial, team-oriented disposition with the desire and
ability to establish cooperative working relationships with employees at all
levels within Yardi, outside of Yardi, and with clients. - Up to 45% travel or as business needs dictate.
Ideal to Have:
- Yardi domain experience.
- Industry expertise in property management and accounting
principles. - Project management experience.
- Supervisory experience
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly
blending 40 years of tradition with forward-thinking innovation. We’ve created
a team of over 9,000 employees in over 40 locations around the globe dedicated
to making great real estate software products. We offer a dynamic work
environment, comprehensive training programs, and abundant opportunities for
career growth.
Discover the Yardi Difference:
Yardi is more than just a software company – we are
dedicated to creating a positive impact in our communities. Annually, Yardi
extends philanthropic support to organizations chosen by our employees. Our
team has contributed to over 350 nonprofits globally, demonstrating our
commitment to various causes and communities.
Our award-winning culture, consistently recognized by
Glassdoor's prestigious "Best Place to Work", fosters support,
collaboration, and growth. We prioritize your well-being with comprehensive
benefits, including 100% paid employee medical premiums, company profit-sharing
plan, and flexible work arrangements.
#TeamYardi #YardiCareers
Annual Compensation Range: $84,800 -$95,400
All submissions for open positions should be received
through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
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Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and...
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