Medical Records Manager

The Opportunity

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Position Summary

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Heywood Hospital's revenue cycle operations are jointly operated by Huron and Heywood. Huron provides strategic revenue cycle operations leaders (managers and above are employed by Huron), while revenue cycle associates and supervisors are badged and employed by Heywood. Heywood Hospital, like all other providers in the market, is under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Heywood, in collaboration with Huron, must empower leaders, clinicians, employees, affiliates, and communities to build a culture that fosters innovation to achieve the best outcomes for patients and succeed long-term.

Learn more about Heywood here: https://www.heywood.org/.

Joining the Huron Managed Services team means you’ll help Heywood evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.


The Medical Records Manager monitors compliance with key HIM indicators to maintain enterprise objectives. Set and enforce policies, procedures, and guidelines ensuring timely and accurate operations. Collaborate with a multidisciplinary team to develop and implement standards for data content, data mapping, and documentation within the organization to support quality data and accurate coding for payment purposes. Investigate issues surrounding data variability to quantify their impact and identify solutions
Monitor data and metric reports and react appropriately to ensure departmental goals are achieved

Contribute to design, implementation, training, and ongoing evaluation of Electronic Health Records (EHR) which support collection of high-quality data at the point of care. Lead abstracting and retrieval of medical data used for evaluation, planning or research in health care and health-related programs

Seek to understand disagreements, ensure all perspectives are heard and facilitate a plan for resolution. Delegate the work appropriately, provide clear expectations and follow up to ensure progress and overcome roadblocks. Identify associates and team priorities based on business direction and adjust when needed. Lead by example and share knowledge and experiences with associates and team. Create a respectful work environment where you advocate for your team, create accountability and recognize their accomplishments. Provide timely feedback to encourage success, ensure accountability, and connect opportunities for your associates’ development. Identify the right talent to achieve the desired results. Promote and build a diverse cohesive team to accomplish objectives and align associates' skills to fill gaps.

DUTIES & RESPONSIBILITIES:

• Coordinate with the HIM team in the operations of daily job responsibilities
• Develop, recommend, and oversee the implementation and administration of policies and procedures of respective area
• Evaluate process and procedures and coordinate with the management team to ensure efficient areas of focus and adhere to federal and local laws and regulations
• Demonstrate, through plans and actions, a consistent standard of excellence to which all department work is expected to conform
• Focus on continuous improvement working with the Senior Manager and respective teams Managers across the Health System with a goal of delivering the highest degree of quality service possible
• Provide support for Human Resource guidance
• Complete, review, manage and monitor department budget
• Directs and leads the patient access team in the daily operations
• Performs other duties as assigned

REQURIED SKILLS:
• Effective and efficient organization and planning skills with the proven ability to manage complex multi-workstream performance improvement projects or multiple concurrent client engagements, while delegating and overseeing the work of junior team members
• Proven analytical and critical thinking skills required to synthesize complex data sets and interpret qualitative and quantitative data and trends to implement recommendations resulting in measurable performance improvement and successful organizational change
• Impactful and professional written and verbal communication set clear project team direction, develop key deliverables, escalate risks, and influence key stakeholders inclusive of client and internal senior leadership
• Ability to collaborate with team members and client counterparts to understand business challenges, adapt implementation methodologies and approaches to ensure results align with client’s business objectives
• Team leadership experience including building talent, training, supervising, coaching/mentoring, and performance management
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Qualifications

Required:
- U.S. work authorization is required
- BA/BS degree
- Specialized skills in one or more of the following areas: Clinical Documentation Improvement, Case - - Management and HIM/Coding
- A minimum of 5 years of relevant experience in a project-based operations performance improvement role within a hospital/clinical setting hospital and/or consulting firm environment focused on healthcare provider operations and/or process re-engineering projects
- Minimum 1 year of experience managing major projects for large, complex healthcare organizations with multiple stakeholders
 

Posting Category

Healthcare

Opportunity Type

Regular

Country

United States of America